Operations Manager

• May 2023 - Present

Project Coordinator

• May 2021 - May 2023

Senior Conference and Events Executive

• Apr 2020 - May 2021

KEY ACHIEVEMENTS • Promoted for managing more responsibilities and meeting and exceeding annual objectives • Successfully oversaw a project to implement a new marketing strategy to boost online book sales at our book launches • Project managing the creation of the new Event Database that is being used across the company • Successfully running and coordinating creative events and small projects, creating new innovative strategies to drive business growth… Show more KEY ACHIEVEMENTS • Promoted for managing more responsibilities and meeting and exceeding annual objectives • Successfully oversaw a project to implement a new marketing strategy to boost online book sales at our book launches • Project managing the creation of the new Event Database that is being used across the company • Successfully running and coordinating creative events and small projects, creating new innovative strategies to drive business growth RESPONSIBILITIES • Responsible for overseeing events and projects from beginning to end. Accurately managing and handling the scheduling of 30 conferences and events(Online and in-person) nationally and internationally per month • Producing and maintaining high quality project documentation and reporting on a projects’ status • Creating and executing innovative events to promote and engage customers with SAGE’s products • Updating and managing project timelines and workstreams • Facilitating and leading on meetings and workshops with clients, vendors and internal and external stakeholders • Create, execute, maintain detailed project/event plans in accordance with clients requirements work and revise as appropriate to meet changing needs and requirements. • Using Smartsheets to monitor and manage event budgets, calculating pre-event and post-event costs, organising all logistics and ensuring all budget requirements are met • Managing billing and invoicing process • Maintaining event details on online database, clearly communicating details and briefing conference stakeholders, ensuring all data is accurate allowing the correct information to be passed to key attendees and stakeholders • Creating and producing clear communications relating to events and projects, providing detailed information for all stakeholders • Act as Executive Management's source for project/event updates on milestones, project schedule and key project or event issues.

Conference and Events Executive

• Jan 2019 - Apr 2020

Personal Assistant To Vice President

• Nov 2017 - Apr 2018

RESPONSIBILITIES • Effectively managed and organised extensive and intricate diary and inbox of two Vice Presidents at Turner Broadcasting • Provided full secretarial support for two VP’s, including extensive minute taking • Prepared meeting materials and drafted agendas in consultation with the chair for the weekly team meeting and monthly department meeting • Preparing, collation and ensuring efficient distribution of papers, including proofreading documents and Powerpoint… Show more RESPONSIBILITIES • Effectively managed and organised extensive and intricate diary and inbox of two Vice Presidents at Turner Broadcasting • Provided full secretarial support for two VP’s, including extensive minute taking • Prepared meeting materials and drafted agendas in consultation with the chair for the weekly team meeting and monthly department meeting • Preparing, collation and ensuring efficient distribution of papers, including proofreading documents and Powerpoint presentations ensuring all data is accurate allowing the correct information to be passed to key attendees and stakeholders • Planned and coordinated a roadshow for the two VP’s to visit over 8 countries in just over 1 week, secured accommodation, travel documents and clearly communicated all details back to the Vice Presidents • Processing invoices, and expense claims using concur software, and updating the VP’s budgets to reflect this • Scheduled and planned internal and external meetings, conference calls, parties, venues for up to 100 colleagues and guests, ensured all planned events ran smoothly and any issues were dealt with professionally Show less RESPONSIBILITIES • Effectively managed and organised extensive and intricate diary and inbox of two Vice Presidents at Turner Broadcasting • Provided full secretarial support for two VP’s, including extensive minute taking • Prepared meeting materials and drafted agendas in consultation with the chair for the weekly team meeting and monthly department meeting • Preparing, collation and ensuring efficient distribution of papers, including proofreading documents and Powerpoint… Show more RESPONSIBILITIES • Effectively managed and organised extensive and intricate diary and inbox of two Vice Presidents at Turner Broadcasting • Provided full secretarial support for two VP’s, including extensive minute taking • Prepared meeting materials and drafted agendas in consultation with the chair for the weekly team meeting and monthly department meeting • Preparing, collation and ensuring efficient distribution of papers, including proofreading documents and Powerpoint presentations ensuring all data is accurate allowing the correct information to be passed to key attendees and stakeholders • Planned and coordinated a roadshow for the two VP’s to visit over 8 countries in just over 1 week, secured accommodation, travel documents and clearly communicated all details back to the Vice Presidents • Processing invoices, and expense claims using concur software, and updating the VP’s budgets to reflect this • Scheduled and planned internal and external meetings, conference calls, parties, venues for up to 100 colleagues and guests, ensured all planned events ran smoothly and any issues were dealt with professionally Show less

Event Coordinator

• May 2017 - Sep 2017

RESPONSIBILITIES • Effectively met event objectives by focusing project plans on attendance, brand recognition and athlete development, creating clear KPIs helped to produce more engaging events • Solely responsible for all event queries, responded to all enquires in a timely manner demonstrating professionalism when responding by written and verbal means • Communicated with potential sponsors and prize givers, paying close attention to detail ensuring brands are represented… Show more RESPONSIBILITIES • Effectively met event objectives by focusing project plans on attendance, brand recognition and athlete development, creating clear KPIs helped to produce more engaging events • Solely responsible for all event queries, responded to all enquires in a timely manner demonstrating professionalism when responding by written and verbal means • Communicated with potential sponsors and prize givers, paying close attention to detail ensuring brands are represented accurately • Developed and produced detailed schedules and plans providing relevant key snippets of information to the team Show less RESPONSIBILITIES • Effectively met event objectives by focusing project plans on attendance, brand recognition and athlete development, creating clear KPIs helped to produce more engaging events • Solely responsible for all event queries, responded to all enquires in a timely manner demonstrating professionalism when responding by written and verbal means • Communicated with potential sponsors and prize givers, paying close attention to detail ensuring brands are represented… Show more RESPONSIBILITIES • Effectively met event objectives by focusing project plans on attendance, brand recognition and athlete development, creating clear KPIs helped to produce more engaging events • Solely responsible for all event queries, responded to all enquires in a timely manner demonstrating professionalism when responding by written and verbal means • Communicated with potential sponsors and prize givers, paying close attention to detail ensuring brands are represented accurately • Developed and produced detailed schedules and plans providing relevant key snippets of information to the team Show less

Team Admin Assistant

• Apr 2016 - Nov 2016

KEY ACHIEVMENTS • Significantly supported the charity during their Stand up to Cancer week in 2016 raising £15.7 million. Assisted with the coordination of quiz nights, boxing, auctions and silent disco to increase fundraising efforts • Successfully organised and coordinated a conference to meet the specific requirement as set out by the Senior Director for over 300 delegates over 2 days RESPONSIBILITIES • Effectively managed and organised extensive and intricate diary and inbox… Show more KEY ACHIEVMENTS • Significantly supported the charity during their Stand up to Cancer week in 2016 raising £15.7 million. Assisted with the coordination of quiz nights, boxing, auctions and silent disco to increase fundraising efforts • Successfully organised and coordinated a conference to meet the specific requirement as set out by the Senior Director for over 300 delegates over 2 days RESPONSIBILITIES • Effectively managed and organised extensive and intricate diary and inbox of 3 Heads of teams and 1 Director • Processing invoices, and expense claims • Developed and produced detailed schedules and plans providing relevant key snippets of information to the team • Drafted agendas in consultation with the chair for the weekly team meeting and monthly department meeting • Preparing, collation and ensuring efficient distribution of papers, including proofreading documents and presentations • Day to day administrative support • End to end event management including, fundraising events, team off-sites, seminars and conferences Show less KEY ACHIEVMENTS • Significantly supported the charity during their Stand up to Cancer week in 2016 raising £15.7 million. Assisted with the coordination of quiz nights, boxing, auctions and silent disco to increase fundraising efforts • Successfully organised and coordinated a conference to meet the specific requirement as set out by the Senior Director for over 300 delegates over 2 days RESPONSIBILITIES • Effectively managed and organised extensive and intricate diary and inbox… Show more KEY ACHIEVMENTS • Significantly supported the charity during their Stand up to Cancer week in 2016 raising £15.7 million. Assisted with the coordination of quiz nights, boxing, auctions and silent disco to increase fundraising efforts • Successfully organised and coordinated a conference to meet the specific requirement as set out by the Senior Director for over 300 delegates over 2 days RESPONSIBILITIES • Effectively managed and organised extensive and intricate diary and inbox of 3 Heads of teams and 1 Director • Processing invoices, and expense claims • Developed and produced detailed schedules and plans providing relevant key snippets of information to the team • Drafted agendas in consultation with the chair for the weekly team meeting and monthly department meeting • Preparing, collation and ensuring efficient distribution of papers, including proofreading documents and presentations • Day to day administrative support • End to end event management including, fundraising events, team off-sites, seminars and conferences Show less

Personal Assistant to Director

• Nov 2013 - Sep 2015

Snowboard Instructor

• Nov 2012 - May 2014

During my gap year I worked as a snowboarding instructor in the Canadian Town of Banff. As an expert snow board I was able to teach a range of ages and abilities the sport in which I have so much passion for. During my seasons at Mt Norquay, I was hired full-time and taught both individual private lessons and groups as large as 15 students. I taught all ages, the youngest being 4 and the eldest being 81. I can honestly say that my season at Mt Norquay was the most enjoyable year of of… Show more During my gap year I worked as a snowboarding instructor in the Canadian Town of Banff. As an expert snow board I was able to teach a range of ages and abilities the sport in which I have so much passion for. During my seasons at Mt Norquay, I was hired full-time and taught both individual private lessons and groups as large as 15 students. I taught all ages, the youngest being 4 and the eldest being 81. I can honestly say that my season at Mt Norquay was the most enjoyable year of of my life. Show less During my gap year I worked as a snowboarding instructor in the Canadian Town of Banff. As an expert snow board I was able to teach a range of ages and abilities the sport in which I have so much passion for. During my seasons at Mt Norquay, I was hired full-time and taught both individual private lessons and groups as large as 15 students. I taught all ages, the youngest being 4 and the eldest being 81. I can honestly say that my season at Mt Norquay was the most enjoyable year of of… Show more During my gap year I worked as a snowboarding instructor in the Canadian Town of Banff. As an expert snow board I was able to teach a range of ages and abilities the sport in which I have so much passion for. During my seasons at Mt Norquay, I was hired full-time and taught both individual private lessons and groups as large as 15 students. I taught all ages, the youngest being 4 and the eldest being 81. I can honestly say that my season at Mt Norquay was the most enjoyable year of of my life. Show less