Brock Kerst

Graduate Assistant at Ball State University - Miller College of Business
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Contact Information
us****@****om
(386) 825-5501
Location
Muncie, Indiana, United States, IN

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Graduate Assistant
      • Aug 2023 - Present

      • Supported professors by grading homework, proctoring exams, and provide as needed tutoring sessions. • Participated in a professor led committee that’s purpose is to increase enrollment and student engagement. • Continuously communicate with my assigned professors and other graduate assistants to accomplish goals. • Supported professors by grading homework, proctoring exams, and provide as needed tutoring sessions. • Participated in a professor led committee that’s purpose is to increase enrollment and student engagement. • Continuously communicate with my assigned professors and other graduate assistants to accomplish goals.

  • Office of University Controller
    • Muncie, Indiana, United States
    • Accounting Intern
      • May 2023 - Aug 2023

      • Created procedures for identifying and recording SBITAs based on independent research and Ball State’s ERP system. • Made independent decisions regarding interpretations of the GASB statement and ambiguous contracts. • Authored disclosure requirements for a new GASB statement included in the notes to financial statements as well as a new section on Ball State’s capitalization policy. • Presented project to supervisors, successfully answered their questions, then suggested how the university should proceed post implementation of the statement. Show less

    • United States
    • 1 - 100 Employee
    • Hand Receiver
      • May 2020 - Aug 2020

      • Decreased inventory loss by $120,000 by relaying critical information using effective communication and diligently responding to the request of 60 production workers and three supervisors daily • Allocated raw materials to appropriate locations within several facilities, responsible for knowing where 107,000 individual items go within the facilities • Signed and approved invoices for $10,000 worth of materials • Trained and led two other employees on proper procedures and understanding of the system Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Crew Member
      • Jan 2017 - Aug 2019

      • Served an important role within our team that moved from 11out of 12 restaurants to second within the franchise • Prepared approximately 100 customer order’s daily efficiently increase customer satisfaction, resulting in numerous positive reviews online • Ensured a clean and prepared kitchen at all times resulting in numerous successful corporate inspections • Resolved customer disputes using effective listening skills and communication • Served an important role within our team that moved from 11out of 12 restaurants to second within the franchise • Prepared approximately 100 customer order’s daily efficiently increase customer satisfaction, resulting in numerous positive reviews online • Ensured a clean and prepared kitchen at all times resulting in numerous successful corporate inspections • Resolved customer disputes using effective listening skills and communication

  • Nobel Hawk Golf Links
    • Kendallville, Indiana, United States
    • Maintenance
      • Jun 2017 - Oct 2018

      • Maintained quality of the golf course increasing customer satisfaction • Responded to customer’s requests fulfilling their needs • Trained two additional employees • Assisted with creating tee times for customers • Maintained quality of the golf course increasing customer satisfaction • Responded to customer’s requests fulfilling their needs • Trained two additional employees • Assisted with creating tee times for customers

Education

  • Ball State University - Miller College of Business
    Bachelor of Science - BS, Finance, General
    2019 - 2023

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