Experience

InfoWest

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Network Operations Center Technician

  • Jan 2023 - Present

• VoIP Technician

  • Jan 2022 - Present

• IT Administrator

  • Oct 2021 - Jan 2023

  Configure, Install and Maintain a wide variety of networks involving a wide variety of equipment.

• Support Operations Technician

  • Oct 2020 - Oct 2021

  I took 30-40 calls a day ranging from residential to business customers regarding a wide variety of network related issues.I managed a system of tickets for on going issues and voicemails ensuring issues are addressed promptly and efficiently. I managed on-site service calls from Littlefield, AZ to Pine Valley, UT.I was diligent in documentation on everything I did when dealing with any issue.



Hooton Tech, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Computer Repair Technician

  • Oct 2019 - Jan 2020

  Build and troubleshoot computers. Build and troubleshoot computers.