Broc Hostetler
Help Desk Technician at QualityIP- Claim this Profile
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Topline Score
Bio
Experience
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QualityIP
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United States
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Information Technology & Services
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1 - 100 Employee
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Help Desk Technician
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Jun 2022 - Present
• Developed strong communication skills by taking phone calls and managing support tickets from clients, and over the phone technical issue resolution • Utilized time management skills by actively managing company servers, databases, software’s, cloud services, VPN’s, and various other forms of technological support systems simultaneously • Contributed to onsite service for Coleman Health to directly manage, investigate, and identify any potential problems with their Cloud services, servers, and company specific software Show less
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Harner Plumbing
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United States
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Facilities Services
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1 - 100 Employee
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Technical Assistant
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May 2020 - Present
I worked at Harner Plumbing helping with setting up various programs for the company. It allowed me work in a setting that was more office oriented. The programs I helped develop for the company are still being used by the company. These programs helped with project estimation, data analytics, and company oversight and management I worked at Harner Plumbing helping with setting up various programs for the company. It allowed me work in a setting that was more office oriented. The programs I helped develop for the company are still being used by the company. These programs helped with project estimation, data analytics, and company oversight and management
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Giant Eagle, Inc.
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United States
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Retail Groceries
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700 & Above Employee
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Cashier
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Jun 2017 - May 2020
I was a cashier, parking lot attendant, and bagged at Giant Eagle. I started the job in high school and it allowed me to talk to many different people during my job making me comfortable to speak to people even if I did not know them. I was a cashier, parking lot attendant, and bagged at Giant Eagle. I started the job in high school and it allowed me to talk to many different people during my job making me comfortable to speak to people even if I did not know them.
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Education
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Ohio University
Bachelor of Business Administration - BBA, Management Information Systems, General