Experience

Academic HealthPlans (AHP) / Risk Strategies

• United States
• Insurance
• 1 - 100 Employee

• Digital Marketing Coordinator

  • Apr 2022 - Present

  • Manages brand reputation online via various social media platforms and management / SEO tools.• Responsible for coordination of digital sales and marketing campaigns for clients, prospects, in-person and online forums, webinars, conferences, etc.• Develops content to further increase the company's presence as the premier thought leader in the market. This includes the development of blogs, white papers, newsletters, webinars, videos, surveys, etc. for internal use, prospecting, and student materials.• Researches and works with external partners to implement new digital tools and processes that support department and company initiatives. • Responsible for new systems/platforms testing and training as well as the coordination of digital marketing training materials.

• Executive Assistant (Marketing)

  • Dec 2019 - Apr 2022

  • Responsible for performing executive administrative functions of a complex, confidential nature for the President/CEO and EVP/CIO.• Supports Marketing & Communications department with the development of insurance renewal account packets, requests for proposals (RFPs), and new marketing/promotional materials. Creates product demonstration decks and orientation videos for client utilization, webinars, and live presentations.• Manages brand reputation online via various social media platforms.• Utilizes data entry expertise to update CRM database and supports the distribution of client communication through a sophisticated email marketing platform.• Schedules interdepartmental meetings by coordination of various calendars, meeting spaces, food catering, and any travel/lodging accommodations needed.• Member of the Fun Committee supporting preparation and organization of virtual social events, holiday/birthday celebrations, and other fun activities for employees.



Digital Resources, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Office Manager

  • Jan 2013 - Nov 2019

  • Responsible for the timely and accurate processing of purchase orders, invoices, credit memos, expense reports, and payment transactions.• Managed inventory of goods/equipment by receiving deliveries, scheduling shipments, maintaining records, and reporting discrepancies.• Coordinated travel arrangements and corporate meetings for executives, sales team, and administrative staff. Planned and coordinated all PR initiatives, tradeshows, company meetings, partner retreats, and more.• Developed all marketing materials used for print, online, and email distribution.• Partnered with an external firm to manage content for social media platforms• Trained new employees on company policies and procedures.• Ensured all paper and electronic files were updated, maintained, and organized efficiently.• Responsible for coordinating building maintenance as well as IT Support for internal office machines.• Supervised and delegated administrative tasks to the receptionist.• Professionally handled a busy phone system and guaranteed a consistently positive customer experience with clients and vendors alike.



5 Star Roofing & Construction

• United States
• Construction

• Administrative Assistant

  • Jan 2008 - Dec 2012

  • Supported • Communicated with clients and insurance agencies regarding hail damage claims and coordinated evaluations between both parties.• Efficiently completed general administrative tasks such as filing, faxing, and maintaining office supplies. • Supported • Communicated with clients and insurance agencies regarding hail damage claims and coordinated evaluations between both parties.• Efficiently completed general administrative tasks such as filing, faxing, and maintaining office supplies.



Hallmark Cards

• United States
• Retail
• 700 & Above Employee

• Key Holder

  • Aug 2007 - Apr 2010

  • Responsible for answering phones, assisting customers with needs, and cash handling.• Created an "End of Night" spreadsheet within Excel and trained new employees on store policies and procedures. • Responsible for answering phones, assisting customers with needs, and cash handling.• Created an "End of Night" spreadsheet within Excel and trained new employees on store policies and procedures.