Brittnie Cooper
Sales Administrator at Young Office- Claim this Profile
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Bio
Jack Cooper
Brittnie is very well versed with customer service skills, self motivated towards goals, excels at multi-tasking, and is a great team player.
Jack Cooper
Brittnie is very well versed with customer service skills, self motivated towards goals, excels at multi-tasking, and is a great team player.
Jack Cooper
Brittnie is very well versed with customer service skills, self motivated towards goals, excels at multi-tasking, and is a great team player.
Jack Cooper
Brittnie is very well versed with customer service skills, self motivated towards goals, excels at multi-tasking, and is a great team player.
Experience
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Young Office
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Sales Administrator
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Jul 2022 - Present
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South Carolina Department of Children’s Advocacy
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United States
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Government Administration
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1 - 100 Employee
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Guardian ad Litem
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Nov 2021 - Jul 2022
Guardian ad Litem for children (child's voice in court and representative of child's best interest) involved in court action through the Department of Social Services Guardian ad Litem for children (child's voice in court and representative of child's best interest) involved in court action through the Department of Social Services
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South Carolina Department of Social Services
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United States
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Government Administration
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100 - 200 Employee
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Foster Care Supervisor
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Dec 2019 - Nov 2021
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Foster Care Case Manager and Investigator
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Sep 2016 - Dec 2019
-Investigated reports of child abuse and/or neglect-Case managed children in foster care-De-escalated clients in tense situations-Prepared legal documents for court-Coordinated transportation for children to attend family visits-Monitored and documented family visitations, client progress, and case updates-Trained new caseworkers in policy and procedures-Requested, reviewed, and maintained client records-Negotiated and monitored treatment goals-Connected clients to resources related to treatment goals Show less
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Generations Group Home
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United States
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1 - 100 Employee
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Residential Counselor
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Mar 2016 - Aug 2016
-Provided behavior modification, counseling, and supervision to adolescents experiencing emotional and behavioral difficulties. -Facilitated daily group meetings for residents, completed shift reports, and charted behaviors. -Responded to crises in line with Therapeutic Crisis Intervention (TCI) methods. -Utilized individual care plans for adolescents who have experienced trauma. -Provided behavior modification, counseling, and supervision to adolescents experiencing emotional and behavioral difficulties. -Facilitated daily group meetings for residents, completed shift reports, and charted behaviors. -Responded to crises in line with Therapeutic Crisis Intervention (TCI) methods. -Utilized individual care plans for adolescents who have experienced trauma.
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Dupre Catering
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United States
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Hospitality
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Bartender
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May 2014 - Feb 2016
-Assisted in pre-event setup and post-event breakdown of the services’ layout and furnishings. -Welcomed guests in a friendly and inviting manner with a client first mentality. -Coordinated with other staff members to achieve maximum customer satisfaction and staff efficiency. -Gained excellent time management and problem solving skills in a fast paced, high visibility environment. -Assisted in pre-event setup and post-event breakdown of the services’ layout and furnishings. -Welcomed guests in a friendly and inviting manner with a client first mentality. -Coordinated with other staff members to achieve maximum customer satisfaction and staff efficiency. -Gained excellent time management and problem solving skills in a fast paced, high visibility environment.
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Server
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Mar 2013 - Mar 2015
-Trained new servers in proper closing, organizational, and customer service procedures. -Managed on average 50 guests’ orders and satisfaction during late night shifts. -Monitored dining room to ensure optimal guest experience and bar safety. -Gained experience in dealing with intoxicated and/or aggressive customers by utilizing crisis management and conflict de-escalation skills to ensure the safety of the staff and customers. -Trained new servers in proper closing, organizational, and customer service procedures. -Managed on average 50 guests’ orders and satisfaction during late night shifts. -Monitored dining room to ensure optimal guest experience and bar safety. -Gained experience in dealing with intoxicated and/or aggressive customers by utilizing crisis management and conflict de-escalation skills to ensure the safety of the staff and customers.
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Education
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University of South Carolina-Columbia
Bachelor of Arts (BA), Psychology