Talent Management & DEI Manager

• Mar 2023 - Present

Talent Management & DEI Specialist

• Jun 2021 - Mar 2023

Within our Talent Management function I fully own and execute our Employee Experience surveys and action planning around survey results, partnering on the department and org-wide levels. Historically I have supported the development of people manager training and resources and have helped build other Talent Management initiatives from the ground up. I officially split my role between Talent Management and a formal DEI function in February 2022, which has included community managing our employee resource groups; developing high level strategy alongside our Head of Employee Experience & DEI, C-Suite, and external consultant; and partnering closely with our People Analytics and Talent Acquisition functions to lead inclusive sourcing, interviewing, and hiring initiatives.

Associate, HR Business Partner

• Jul 2020 - Jun 2021

Provided consultation to the Customer Experience unit's senior management and frontline leads in the areas of workforce management, performance, and change management/communications. Managed the following: employee relations, FMLA/ADA communication and tracking, exit interviews, employee support in the areas of available HR resources, benefits, systems access, and general policies. In addition, I led the development and management of our company’s first employee resource groups.

People Operations Associate

• Jun 2019 - Jul 2020

Established and managed the company's onboarding process for ~150 hires total - owned new hire communication and backend operational work. First point of contact for all HR-related employee inquiries and employee lifecycle changes & kept all people systems up to date.

Customer Experience Associate

• Jun 2018 - Jun 2019

Had this role while pursuing graduate degree, then committed to starting the HR team at TFD. Assisted customers via email, text, and phone. Became expert user of Zendesk, Kustomer, and our in-house CRM.

Teaching & Learning Coordinator (Training, Recruiting)

• Nov 2016 - May 2018

Co-facilitated and supported lead facilitators in instructional design/execution & managed pre- and day-of training session logistics (learners were teachers in training and veteran teachers in DC schools). Participated in regular train-the-trainers to develop as facilitator and build knowledge of adult and child learning theory + multicultural competency. Owned the Inspired Teaching Fellow recruitment, selection, and enrollment process (sourcing, pipeline partnerships, selection day coordination, interviewing, etc). Managed AmeriCorps compliance.

Program Associate (Recruiting, Onboarding)

• May 2015 - Nov 2016

Same areas as above, but as recruiting support rather than owner.

Digital Product Assistant

• Jun 2014 - May 2015

Contributed to production of e-learning products by copyediting activities and written content, user-testing, and uploading/editing media. Assisted the Director of Digital Content and four product managers: managed all invoice and contract processing. Contributed to production of e-learning products by copyediting activities and written content, user-testing, and uploading/editing media. Assisted the Director of Digital Content and four product managers: managed all invoice and contract processing.

Events and Community Relations Intern

• Jan 2014 - May 2014

Contributed to event planning at BCA’s Cyclorama venue via various administrative duties. Researched for sponsorships and partnerships. Contributed to event planning at BCA’s Cyclorama venue via various administrative duties. Researched for sponsorships and partnerships.

Administrative/Production Intern

• Sep 2013 - Dec 2013

Assisted the Executive Producer with various duties including hiring, parent communication, and gala planning. Assisted the Executive Producer with various duties including hiring, parent communication, and gala planning.

Program Intern

• Apr 2013 - Aug 2013

Assisted the Director and Manager of Programs in this socio-culturally focused youth arts organization. Past projects included data entry for survey evaluation and processing registration forms/assisting parents with registration. Assisted the Director and Manager of Programs in this socio-culturally focused youth arts organization. Past projects included data entry for survey evaluation and processing registration forms/assisting parents with registration.

Customer Service Associate

• 2012 - 2013

Music Instructor

• Jul 2009 - Jan 2012

Gave one-on-one private music lessons to students. Taught flute, piano, and voice. Age range was 5-13 years old. Gave one-on-one private music lessons to students. Taught flute, piano, and voice. Age range was 5-13 years old.