Brittney Charles, PHR
Director of Human Resources at Palmer Addiction Recovery Services- Claim this Profile
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Bio
Experience
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Palmer Addiction Recovery Services
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United States
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Non-profit Organizations
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1 - 100 Employee
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Director of Human Resources
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Aug 2023 - Present
Tulsa, Oklahoma, United States
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Manager / Co-Owner
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Oct 2019 - Aug 2023
Tulsa, Oklahoma, United States -Managed new talent acquisition and recruitment processes for all new hires. -Managed day to day operations including, payroll processing, time & attendance, inventory & purchasing. -Designed company website and managed social media accounts, which assisted in increasing customers & sales. -Managed QuickBooks, point of sales system, processed state taxes and accounting for the business. -Coached team members 1 on 1 and in small groups to enhance performance. and… Show more -Managed new talent acquisition and recruitment processes for all new hires. -Managed day to day operations including, payroll processing, time & attendance, inventory & purchasing. -Designed company website and managed social media accounts, which assisted in increasing customers & sales. -Managed QuickBooks, point of sales system, processed state taxes and accounting for the business. -Coached team members 1 on 1 and in small groups to enhance performance. and employee satisfaction. Show less
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Ardent Health Services
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Human Resources Business Partner
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Apr 2018 - Jul 2020
Tulsa, Oklahoma Area -Led new employee on-boarding process, re-designed & facilitated monthly new employee orientations. -Managed full life cycle recruitment process for 70+ clinic locations. -Assisted managers in the use of action plans & performance reviews as coaching tools for individual development. -Entered new hire information into Lawson HRIS, and recorded terminations, processed employee changes and updates and ran reports. -Conducted exit interviews and used data to compile trends… Show more -Led new employee on-boarding process, re-designed & facilitated monthly new employee orientations. -Managed full life cycle recruitment process for 70+ clinic locations. -Assisted managers in the use of action plans & performance reviews as coaching tools for individual development. -Entered new hire information into Lawson HRIS, and recorded terminations, processed employee changes and updates and ran reports. -Conducted exit interviews and used data to compile trends for future employee retention. -Primary contact for benefits administration, including COBRA, leave administration, benefit fairs, employee wellness program, and open enrollment for 1400 employees. -Created employee intranet website through SharePoint to give employees access to forms and assistance with HR questions. -Conducted investigations for ethics, compliance and human resources, coached employees & managers to solve conflicts within the department
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Human Resources Business Partner
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Dec 2015 - Apr 2018
Tulsa, Oklahoma Area Utica Park Clinic & Oklahoma Heart Institute
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Human Resources Support Specialist
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Apr 2015 - Dec 2015
Tulsa, Oklahoma -Created & posted job ads, scheduled interviews, pre-employment screenings and background checks. -Coordinated tuition assistance & reimbursement program. -Created, organized and maintained HR Knowledge Retention Policy to assist future employees with training. -Spearheaded employee fundraising events, school supplies drive, spirit week, and service awards luncheon. -Tracked licensure/certifications for all employees and improved tracking process to prevent lapses in… Show more -Created & posted job ads, scheduled interviews, pre-employment screenings and background checks. -Coordinated tuition assistance & reimbursement program. -Created, organized and maintained HR Knowledge Retention Policy to assist future employees with training. -Spearheaded employee fundraising events, school supplies drive, spirit week, and service awards luncheon. -Tracked licensure/certifications for all employees and improved tracking process to prevent lapses in certifications.
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Sales Assistant / Customer Service Associate
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Sep 2013 - Apr 2015
Tulsa, Oklahoma Area -Managed Human Resources for the community, including recruitment, on-boarding, benefits, work comp, & data entry. -Assisted with planning and execution of educational events, preconstruction sales and operations, and residence tours. -Worked with families to solve billing questions and community issues. -Processed accounts payables and receivables for the company, including credit card reconciliations, expense reports, petty cash transactions, weekly deposits and coding… Show more -Managed Human Resources for the community, including recruitment, on-boarding, benefits, work comp, & data entry. -Assisted with planning and execution of educational events, preconstruction sales and operations, and residence tours. -Worked with families to solve billing questions and community issues. -Processed accounts payables and receivables for the company, including credit card reconciliations, expense reports, petty cash transactions, weekly deposits and coding invoices. -Trained new associates on software systems, customer service and operating procedures. Show less
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Education
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Washburn University
Bachelor's Degree, Health Science/Radiation Therapy