Brittney Sandoval

Senior Project Manager (Professional Services) - Remote at NextGen Healthcare
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Contact Information
us****@****om
(386) 825-5501
Location
Tonopah, Arizona, United States, US

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Charlie Rosenberg

Brittney was a master at work flow, project tracking, client management, and note keeping. I could always rely on her to present facts during meetings, and ensure that client success is the #1 priority. Her skills saved time and resources for many, myself included. She never disappointed. If you need a powerhouse of project planning, and ensuring you have all the facts and resources for a project, look no further!

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Credentials

  • Agile Product Owner Role: Techniques
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)®
    LinkedIn
    Jan, 2020
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Project Manager (Professional Services) - Remote
      • Mar 2023 - Present

      PMO development for the Professional services department.

    • Project Manager II (Professional Services) - Remote
      • Sep 2019 - Mar 2023

      NextGen is the leading healthcare solutions provider on a relentless quest to improve the lives of those who practice medicine and their patients.- Main point of contact and "go-to" person for internal process and workflow questions. - Redesign and revamping of NextGen Professional Services Project management PMO structure and playbooks- Main person to onboard new Project Managers and Coordinators, and get them up to speed. - Outlined the onboarding program for Project managers, and created all documentation - My input on improvements are valued highly by leadership, and my ideas are typically used in the final plan for implementation. - Business workflow analysis- Manage and coordinate the scheduling of migration projects.- Complete overhaul of Behavioral Health team workflows and processes to align with NextGen standards. - Create and manage department Confluence page, Sharepoint documents, Smarsheets, and workflow. - Documentation attached or available upon request - Spearheaded internal Behavioral Health workflow project, which resulted in a streamlined process that can be easily understood. - Work closely across departments to ensure successful projects.- Daily communication with team, and other departments via Slack or email.- Manage Behavioral Health team capacity calendar, and Project pipeline document.- Management and upkeep of the Professional Services department Executive project dashboard. - Prepare weekly PowerPoint presentations for project status calls.- Work directly with the Executive leadership team to develop new department tools & documents. - Lead the Behavioral Health portion of a company wide project to streamline current processes with the new acquisitions. - Ability to grasp and translate technical concepts into plain language - Experience with developing document design for technical publications, including content structure, organization, layout, and readability - Ability to vary writing style to meet needs. Show less

  • Topaz Information Solutions
    • Phoenix, Arizona Area
    • Project Coordinator
      • Sep 2019 - Oct 2019

      Topaz Information Solutions was acquired by NextGen Healthcare October 2019. Topaz Information Solutions was acquired by NextGen Healthcare October 2019.

    • United States
    • Construction
    • 1 - 100 Employee
    • Assistant Construction Project Manager
      • Jun 2018 - Aug 2019

      Montbleau & Associates is a International Construction & Architecture Firm skilled in manufacturing architectural millwork and casework for large hospitality and commercial projects ● Business workflow analysis ● Manage and coordinate the scheduling of 80 union carpenters and painters between San Diego, Los Angeles, San Jose, Las Vegas, and Reno ● Procure installation materials from our vendors and decreased overall site spending by over 50% ● Developed and improved company processes in multiple departments, which has decreased overhead Spearheaded the development of the current installer scheduling process and improved installation by 40% ● Reviewed proposals, install budgets, and cost to complete with Install Manager. ● Tracked internal and GC issues and followed up to ensure timeline. ● Processed New Hire paperwork for install personnel and distributed company equipment. ● Credit Card reconciliation, budget and cost control for the Installation Department. ● Collect time cards and sign-in sheets. Verified ADP for accuracy and approved timecards. ● Purchase consumables, supplies, and tools for the field. Assigned POs and enter into Foundation. ● Ensured weekly foreman compliance of tool box safety meetings, install reports, and Job Hazard Analysis Report. ● Assisted in safety related matters. Prepared SDS and IIPP folders for new projects, gathered all pertinent information for workers compensation claims, and gathered GC safety documentation requests. ● Develop new processes to streamline scheduling and material orders. ● Reduced installation material spending by 50% in a 3 month time frame. ● Routinely work in Bluebeam, Foundation, Excel, Raken, and ADP ● Keep inventory of all approved or rejected samples, architect control samples for each project Show less

    • United States
    • Software Development
    • 200 - 300 Employee
    • Assistant IT Project Manager (Professional Services)
      • Feb 2017 - Apr 2018

      AbacusNext is an end-to-end solutions provider ranging from virtual desktop (DaaS), private cloud, case management software (CMS), email hosting services, security endpoint protection, business continuity (BCP), and on-premise solutions ● Business workflow analysis ● Manage Custom Software Development projects via Agile and waterfall methodologies for Professional Services projects. ● Coordinate internal Professional Services engineering resources, as well as cross departmental cloud service, and development delivery ● Experience using Microsoft Project Online, NetSuite, JIRA, and Confluence to maintain projects within different departments. ● Develop and improve internal processes, operations, and workflows increasing logistics by 50% ● Work closely with the engineering team to ensure project success through Sprint planning and coordination ● Write, update, and manage internal documentation and Statements of Work. ● Management of multiple client accounts and multiple projects. (up to 50 at one time) Strategic account management. (up to 4 at one time) ● Calendar coordination, Business analysis for program development requests based on SQL ● Experience with AbacusLaw, Abacus Accounting, Results CRM, Amicus, OfficeTools, and HotDocs. ● Experience managing customization requests, and developing best practice workflows. ● Lead team efforts for implementation, customization of screen design, configuration, database imports, custom forms, custom reports, training and roll out based on client expectations. ● Experience using Microsoft Office Online, Project, Visio, Powerpoint, Word, and Excel ● Able to prioritize work, and shift priorities as needed to meet aggressive deadlines and milestones Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • IT Project Coordinator (Contract)
      • Jul 2016 - Jan 2017

      HypheNet is a Managed IT Services Provider that specializes in storage, security, Software-as-a-Service, computing solutions, network integration, and connectivity tools ● Business workflow analysis ● Follow up and track the scheduling and planning of installations ● Create Statement of work contracts for current projects to maintain project timelines and deadlines ● Ensure all documentation is signed/ up to date for executing deliverables to client ● Ensuring orders shipped on time and keeping customers updated with orders ● Schedule installations, meetings, discoveries and ensuring customers' profiles are up to date ● Keep projects update and finished in a timely manner ● Contact customer for scheduling, and account information ● Communicate with telecomm and third parties if needed to organize installations ● Upkeep of the ticketing system to ensure all cases are resolved, or moving forward. ● Creating tickets for customers to refer to, and for technicians to keep track of. Show less

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Project Manager
      • Aug 2013 - Nov 2015

      Conquer Scientific is a Biotechnology Firm offering a wide range of laboratory instruments, equipment, and specializes in ion, gas, and liquid chromatography, mass spectrometers, and microplate readers ● Business workflow analysis ● Manage Inventory/ Products, follow up with inquiries, ensuring orders shipped on time, keeping customers updated with orders, utilizing Results CRM ● Writing emails, and making phone calls to prospective customers as well as existing clients ● Negotiating to come up with the best deal for the company and the customer ● Managing orders through testing and repair, Obtaining new leads from conferences/ conventions ● Pricing research and comparisons, System research from manufacturers, Technical writing for company wide documentation ● Writing emails, and making phone calls to prospective customers as well as existing clients ● Negotiating to come up with the best deal for the company and the customer ● Managing orders through testing and repair, Obtaining new leads from conferences/ conventions Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Pharmacy Technician
      • Jul 2012 - Aug 2013

      • Distribute prescriptions to patients • Organize pharmacy • Enter prescriptions • Contact care physicians • Fill prescriptions • Distribute prescriptions to patients • Organize pharmacy • Enter prescriptions • Contact care physicians • Fill prescriptions

    • Research associate
      • Sep 2009 - Jun 2013

      • Conducted experiments on the isomerization from eugenol to isoeugenol • Independent study • Kept a lab notebook with all experimental trials and results • Extraction of product • Use of GCMS for analysis of extracted product • Oversee other groups in lab to ensure cleanliness, and correct procedures • Use of chemical microwave for reaction of isoeugenol • Use of RotoVap for further isolation and extraction of final product • Trial and error experimentation for greener conversion ratios with higher percentage yield of product • Frequent lab reports with final data analysis Show less

Education

  • California State University-San Bernardino
    Bachelor of Arts (BA), Chemistry
    2009 - 2013

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