Experience

Kipp Brothers

• United States
• Consumer Goods
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2016 - Present

   Manage multiple income customer calls  Directed incoming calls to correct departments  Assist customers in placing orders  Suggest solutions for customers that may be on the fence about placing orders with a new company.  Manage multiple income customer calls  Directed incoming calls to correct departments  Assist customers in placing orders  Suggest solutions for customers that may be on the fence about placing orders with a new company.



Premiere Credit of North America

• United States
• Financial Services
• 100 - 200 Employee

• Administration Processing Assistant

  • Mar 2013 - Sep 2016

   Managed 200 processing documents daily to exceed quota  Proactively maintained training schedule and recurring meetings  Maintain, handle, and process confidential information—Compliance award received 2014  Coordinate departmental transactions in FACS  Managed 200 processing documents daily to exceed quota  Proactively maintained training schedule and recurring meetings  Maintain, handle, and process confidential information—Compliance award received 2014  Coordinate departmental transactions in FACS



Musician's Friend

• United States
• Retail
• 100 - 200 Employee

• Sales Representative

  • 2012 - 2013

   Kept management informed by submitting activity and results reports  Resolved customer complaints  Serviced existing accounts, obtains orders, and established new accounts by planning and organizing daily work schedule to call on existing or potential sales.  Kept management informed by submitting activity and results reports  Resolved customer complaints  Serviced existing accounts, obtains orders, and established new accounts by planning and organizing daily work schedule to call on existing or potential sales.