Britt Cole, MSc

Business / Operations Manager at Colour Themes
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Languages
  • English Native or bilingual proficiency
  • Italian Professional working proficiency
  • Spanish Elementary proficiency

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Credentials

  • TESOL Certification
    ITTI-International TEFL Training Institute
    Sep, 2015
    - Nov, 2024
  • Certified ScrumMaster®
    Scrum Alliance
    Jan, 2015
    - Nov, 2024

Experience

    • United Kingdom
    • Fine Art
    • 1 - 100 Employee
    • Business / Operations Manager
      • Oct 2020 - Present

      • Design operational programs that produce organizational objectives while managing employee activities, providing suitable resources when necessary. • Management of multi-million dollar accounts - including budget and forecasting, management of profit & loss for the company, and processing of company financial transactions. • Strategize, implement, and oversee processes for increased productivity and growth in the market; gather, analyze and interpret external and internal data. • Support customer-facing operations, including sales, marketing, and public relations. • Ensure adherence to legal rules and guidelines. • Human Resources oversight and support, including regular staff check-in's, and talent acquisitions. Show less

    • Freelance Professional
      • Jul 2015 - Present

      • Provide strategic consulting to various clients of varying industries including conducting market research, analyzing competitors, presenting and developing ideas, and creating strategic business growth plans, improved operations, marketing and communications plans, and human resource strategies. • Creating communications and marketing plans, corporate identity, social media marketing, copywriting and creative design for digital and print collateral. • Create, design and implement campaigns for products, services and events. Show less

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Marketing and Communications Manager
      • Jul 2016 - Oct 2020

      • Creation and implementation of marketing and communication projects intended for the public via the Internet (website, blog, newsletter, digital promotional campaigns, etc.) or traditional media (paper, video, presentations, etc.). • Management and organization of all global events including planning, procurement, budgeting, and promotion. • Management of corporate social network channels and content. • Management of creative design, collateral procurement, and design resources. • Contribute to the promotion of products, services and solutions offered by 2ndQuadrant worldwide in the database sector through open source technology and PostgreSQL for all markets globally. Show less

    • Software Development
    • Marketing and Communications Officer
      • Mar 2016 - Jul 2018

      • Implementation of communication projects for the public, either via the Internet (website, blog, newsletter, promotional campaigns, etc.) Or through other media (paper, video, presentations, etc.) • Management and organization of events • Management of business social network business • Contribute to the promotion of services and solutions offered by 2ndQuadrant worldwide in database field with open source technology and PostgreSQL for all markets globally. • Implementation of communication projects for the public, either via the Internet (website, blog, newsletter, promotional campaigns, etc.) Or through other media (paper, video, presentations, etc.) • Management and organization of events • Management of business social network business • Contribute to the promotion of services and solutions offered by 2ndQuadrant worldwide in database field with open source technology and PostgreSQL for all markets globally.

    • Italy
    • Education Administration Programs
    • 200 - 300 Employee
    • Teacher of English Language
      • Sep 2015 - Jun 2018

      • Create and execute lesson plans to teach English as a foreign language to Italian learners of varying ages and proficiency levels in one-on-one and classroom settings. • Prepare students to attend job interviews, take academic exams and utilise English for other special purposes (ESP) including Business English and Medical English. • Actively lead student centered discussions through the application of Communicative Language Teaching Method (CLT). • Proofread and edit scholastic and professional documents in English and/or working concurrently with authors to create English documents without losing intended meaning during translation. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Production Manager
      • Jun 2014 - Aug 2015

      • Served as project coordinator for all Creative Services projects (print, electronic, web, video and audio). Worked with the Marketing Directors and the Creative Team, to ensure all projects moved through the creative services group from inception to completion. • Played an integral role in the development and implementation of new project management system and in-house agency procedures. • Responsible for scheduling project resources, maintaining the schedule and keeping jobs on track and on budget. • Supported Creative Services Leader in creation and deployment of processes, as needed • Prioritized work for the department and leverage additional resources as needed • Managed day-to-day operational aspects of a project and scope using project management system • Proactively anticipated needs, problems and opportunities for process improvement • Served as liaison between Marketing Directors, Business Units, Centers of Excellence and Creative Services. • Continuously monitored and reported on the progress of the project(s) to all stakeholders • Conducted final review of deliverables prepared by Creative Team to ensure quality • Minimized exposure and risk on projects, including developing contingency plans • Ensured project requests are complete, accurate and contain a Creative or Project Brief • Presented weekly reports defining project progress, problems and solutions to Creative Services Leader Show less

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Account Manager
      • Nov 2013 - Jun 2014

      • Responsible for business development and account management of human capital solutions in the Creative niche including but not limited to: Design, Marketing & Communications, Editorial, Video, and Interactive Media. • Worked intimately with clients to place the best candidate by identifying a candidate to fit the skills, requirements, and cultural and environmental structure of the company. • Maintained and grew relationships with customers; staying informed on the current state of their company and department by making routine phone calls and on-site visits to sustain relationships. • Work closely with clients to assist with execution of legal and billing tasks. • Required to effectively source new business while simultaneously building current relationships and managing open job orders. Show less

    • United States
    • Food & Beverages
    • 100 - 200 Employee
    • Craft and Import Brand Manager
      • Apr 2013 - Oct 2013

      • Responsible for communicating the marketing strategies for all products in the Atlanta Beverage Wholesaler portfolio through competitive marketing campaigns and offered recommendations for executing such activities. • Implemented and administered brewery programs within the market for the relevant brands provided by suppliers. • Worked closely with On-premise and Off-premise Sales Managers, Territory Managers and Account Managers to provide marketing support in key accounts for relevant brands. • Coordinated new product introductions through samplings, point of sale & events. • Performed cold call visits on ABC no-buy accounts. • Developed creative and beneficial selling strategies for accounts after new brand placements. Show less

    • Account Executive and Project Manager
      • Apr 2011 - Jan 2013

      • Created and maintained customer relationships while working on outside sales team that was named “Top Ten Newspapers that are Doing it Right” in the country by Editor and Publisher magazine. • Manager of special publication projects; developed and implemented ideas for marketing and growing products. • Developed and launched successful supplemental website for print magazine (Let’s Eat Out). • Planned and executed annual Bridal Expo including securing vendors, marketing and coordinating the event, budgeting, and producing supplemental print product. • Created marketing strategies for local businesses through print, web, and direct mail advertising. • Designed and produced graphic art for customers to be used in advertising. Show less

    • Sever and Manager
      • Apr 2009 - Jan 2012

      • Provide exceptional customer service to enhance the customer experience • Manage the daily operations of the restaurant including, but not limited to manager approvals, overseeing staff work, quality control, and ensuring customer satisfaction and money management. • Provide exceptional customer service to enhance the customer experience • Manage the daily operations of the restaurant including, but not limited to manager approvals, overseeing staff work, quality control, and ensuring customer satisfaction and money management.

    • Staff Writer
      • Oct 2007 - May 2010

      A staff writer composes stories of various topics of assignment and choice. This position has provided additional knowledge and experience on proper journalistic writing techniques, techniques for researching a story, and the suitable way to interview individuals A staff writer composes stories of various topics of assignment and choice. This position has provided additional knowledge and experience on proper journalistic writing techniques, techniques for researching a story, and the suitable way to interview individuals

    • Promotions and Production Intern
      • Oct 2009 - Dec 2009

      An intern is involved with promotional events as well as the production phase in the studio. This internship provides experience of how to effectively promote and put on an event as well as learning about the different productions aspects of producing a radio show. An intern is involved with promotional events as well as the production phase in the studio. This internship provides experience of how to effectively promote and put on an event as well as learning about the different productions aspects of producing a radio show.

    • Marketing Specialist Intern
      • May 2007 - Jul 2007

      This position gave hands-on experience within the intricate workings of a marketing agency including tasks such as: Compiling consumer press lists and editorial calendars, knowledge on how to write a high-quality press release, and the planning of special events. This position gave hands-on experience within the intricate workings of a marketing agency including tasks such as: Compiling consumer press lists and editorial calendars, knowledge on how to write a high-quality press release, and the planning of special events.

Education

  • City, University of London
    Master of Science - MSc, Health/Behavioral Psychology
    2018 - 2019
  • University of West Georgia
    Bachelor of Arts, Mass Communications & Marketing
    2006 - 2010
  • The Learning Center Tuscany
    TESOL Certification, Teaching English as a Foregin Language
    2015 - 2015

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