Brittany (Sciascia) DePonte, MSHA
Project Manager - Clariti Implementations at HST Pathways- Claim this Profile
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Bio
Credentials
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Scrum Advanced: Software Development & Program Management
StackSkillsMay, 2020- Nov, 2024
Experience
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HST Pathways
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United States
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Software Development
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100 - 200 Employee
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Project Manager - Clariti Implementations
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Jul 2021 - Present
• Note: Clariti Health merged with HST Pathways in July 2021, however, I have continued the previous role and responsibilities to date. • • Subject matter expert for Clariti Price Transparency – including Patient Estimation and Insurance Verification. • Successfully completed 57 go lives in 2022 and 64 go lives YTD (October 2023), and currently implementing 50+ active projects for ASCs, physician practices, hospitals, and anesthesia groups. • Manages the full implementation process… Show more • Note: Clariti Health merged with HST Pathways in July 2021, however, I have continued the previous role and responsibilities to date. • • Subject matter expert for Clariti Price Transparency – including Patient Estimation and Insurance Verification. • Successfully completed 57 go lives in 2022 and 64 go lives YTD (October 2023), and currently implementing 50+ active projects for ASCs, physician practices, hospitals, and anesthesia groups. • Manages the full implementation process from sales closed-won to go live and post-go live support. • Acts as a liaison between cross-functional teams including the client, sales, interoperability, and application resources to keep the implementation progressing and on track. • Continuously ensures clients are compliant with the No Surprises Act. • Utilizes Smartsheet, Sales Force, JIRA, and Microsoft products daily to manage implementations and project plans. • Created internal documentation for implementation processes and training, as well as assisted with developing project plans utilized through the project management department. • Trained five project managers to lead Clariti implementations, two training team members to lead Clariti training sessions and two application resource team members to build the Clariti application. Show less • Note: Clariti Health merged with HST Pathways in July 2021, however, I have continued the previous role and responsibilities to date. • • Subject matter expert for Clariti Price Transparency – including Patient Estimation and Insurance Verification. • Successfully completed 57 go lives in 2022 and 64 go lives YTD (October 2023), and currently implementing 50+ active projects for ASCs, physician practices, hospitals, and anesthesia groups. • Manages the full implementation process… Show more • Note: Clariti Health merged with HST Pathways in July 2021, however, I have continued the previous role and responsibilities to date. • • Subject matter expert for Clariti Price Transparency – including Patient Estimation and Insurance Verification. • Successfully completed 57 go lives in 2022 and 64 go lives YTD (October 2023), and currently implementing 50+ active projects for ASCs, physician practices, hospitals, and anesthesia groups. • Manages the full implementation process from sales closed-won to go live and post-go live support. • Acts as a liaison between cross-functional teams including the client, sales, interoperability, and application resources to keep the implementation progressing and on track. • Continuously ensures clients are compliant with the No Surprises Act. • Utilizes Smartsheet, Sales Force, JIRA, and Microsoft products daily to manage implementations and project plans. • Created internal documentation for implementation processes and training, as well as assisted with developing project plans utilized through the project management department. • Trained five project managers to lead Clariti implementations, two training team members to lead Clariti training sessions and two application resource team members to build the Clariti application. Show less
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Clariti Health, an HST Pathways Company
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United States
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Hospitals and Health Care
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Director of Implementation
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Jan 2021 - Present
• Managed the onboarding process for new clients. • Lead weekly implementation meetings with the CEO, sales, client success and support, and development teams in attendance. • Directed kick off calls, product trainings, and weekly status calls with clients until go live, as well as continued post-go live support. • Responsible for gathering deliverables and completing database build and maintenance. • Coordinated software integrations between various Practice Management… Show more • Managed the onboarding process for new clients. • Lead weekly implementation meetings with the CEO, sales, client success and support, and development teams in attendance. • Directed kick off calls, product trainings, and weekly status calls with clients until go live, as well as continued post-go live support. • Responsible for gathering deliverables and completing database build and maintenance. • Coordinated software integrations between various Practice Management software’s and the Clariti development team. • Worked closely with product development team to identify potential bugs/issues, product enhancements, and interface enablement. • Trained new team members on all aspects of implementation and support. • Obtained an understanding of the No Surprises Act and worked to keep hospitals and ASCs compliant.
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Senior Client Success Analyst
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Jul 2020 - Jan 2021
• Managed existing client relationships by proactively engaging with 50+ accounts to ensure effective utilization of the platform. • Assisted with new client implementations from set-up of database, trainings, and support. • Assisted with increasing efficiency and response to client concerns. • Responsible for building and loading content for the database build such as the center’s charge master and payor contracts. • Acted as a liaison to relay client requests, enhancements, and… Show more • Managed existing client relationships by proactively engaging with 50+ accounts to ensure effective utilization of the platform. • Assisted with new client implementations from set-up of database, trainings, and support. • Assisted with increasing efficiency and response to client concerns. • Responsible for building and loading content for the database build such as the center’s charge master and payor contracts. • Acted as a liaison to relay client requests, enhancements, and support issues to the development team. • Managed weekly operations meetings to review completed projects and set weekly goals. • Directed weekly implementation meetings to track the progress of new clients onboarding. • Trained new team member on all aspects of implementation and support. • Continued knowledge of HIPAA Privacy and Compliance, healthcare insurance verification and billing, payor contracts.
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Client Success Analyst
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May 2019 - Jul 2020
• Obtained product knowledge and became a Subject Matter Expert. • Provided support to new and existing clients. • Tracked support issues and communicated resolutions with clients. • Assisted with aspects of new client implementations. • Built and loaded all content for the database builds. • Attended weekly operations and implementation meetings
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University of New Haven Health Services
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West Haven, Connecticut
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Graduate Assistant
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May 2018 - Apr 2019
• Greet incoming patients in a professional manner and provide friendly, knowledgeable assistance. • Locate, check-in, and pull medical records for incoming patients to help the nurses with triage. • Answer and manage incoming and outgoing calls. • Supervise the work study student, delegate tasks. • Continuously working on administrative projects as well as promoting health services at University events. • Enter monthly stats on patient visits. • Skills utilized:… Show more • Greet incoming patients in a professional manner and provide friendly, knowledgeable assistance. • Locate, check-in, and pull medical records for incoming patients to help the nurses with triage. • Answer and manage incoming and outgoing calls. • Supervise the work study student, delegate tasks. • Continuously working on administrative projects as well as promoting health services at University events. • Enter monthly stats on patient visits. • Skills utilized: communication, customer/patient relations, adept in technology (Microsoft Word, PowerPoint, Outlook, Excel), time management, detail-oriented, anticipating needs. Show less • Greet incoming patients in a professional manner and provide friendly, knowledgeable assistance. • Locate, check-in, and pull medical records for incoming patients to help the nurses with triage. • Answer and manage incoming and outgoing calls. • Supervise the work study student, delegate tasks. • Continuously working on administrative projects as well as promoting health services at University events. • Enter monthly stats on patient visits. • Skills utilized:… Show more • Greet incoming patients in a professional manner and provide friendly, knowledgeable assistance. • Locate, check-in, and pull medical records for incoming patients to help the nurses with triage. • Answer and manage incoming and outgoing calls. • Supervise the work study student, delegate tasks. • Continuously working on administrative projects as well as promoting health services at University events. • Enter monthly stats on patient visits. • Skills utilized: communication, customer/patient relations, adept in technology (Microsoft Word, PowerPoint, Outlook, Excel), time management, detail-oriented, anticipating needs. Show less
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Smilow Cancer Hospital
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Integrative Medicine Intern
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Sep 2018 - Dec 2018
• Shadowed Integrative Medicine staff members to familiarize with the work flow and daily service demand. • Analyzed data to provide information about patient visits and providers, to support the need for increasing staff and services. • Prepared a gap analysis comparing Smilow New Haven to other Cancer hospitals within Connecticut and surrounding areas. • Skills utilized: Excel, data analysis, problem solving, research, communication, professionalism • Shadowed Integrative Medicine staff members to familiarize with the work flow and daily service demand. • Analyzed data to provide information about patient visits and providers, to support the need for increasing staff and services. • Prepared a gap analysis comparing Smilow New Haven to other Cancer hospitals within Connecticut and surrounding areas. • Skills utilized: Excel, data analysis, problem solving, research, communication, professionalism
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Education
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2017 - 2019
University of New Haven
Master of Science (M.S.), Health/Health Care Administration/Management -
2014 - 2017
University of Connecticut
Bachelor’s Degree, Psychology -
2013 - 2014
Western New England University
Business, 3.2 Cumulative GPA
Community
