Experience

Iredell-Statesville Public Schools

• United States
• 1 - 100 Employee

• Lead Instructor

  • Aug 2010 - Present

  Successfully builds client relationships and satisfaction through efficient communication and interactions Oversees, creates, tracks, and reports project plans and successful plans for a portfolio of 25+ clients Creates step-by-step project plans and digitized tools to engage clients with project curriculum Strategically communicates with stakeholders as main point of contact continually Develops detailed project plans to track project deliverables and document all actionable… Show more Successfully builds client relationships and satisfaction through efficient communication and interactions Oversees, creates, tracks, and reports project plans and successful plans for a portfolio of 25+ clients Creates step-by-step project plans and digitized tools to engage clients with project curriculum Strategically communicates with stakeholders as main point of contact continually Develops detailed project plans to track project deliverables and document all actionable items Digitized all projects, content, and resources for virtual and in-person interactions while integrating how to- videos, pdf’s, technology tools, and training platforms to ensure client success Oversees each project’s budget for supplies, activities, and inventory necessary for project completion Onboards clients annually, facilitating orientation presentations and sharing strategic expectations Offers technology training and troubleshooting services for clients, stakeholders, and team members Provides strategic insight on a team of 15 instructors and leaders focused on improvement initiatives by facilitating meetings, creating agendas, and coordinating Zoom calls for all team members Attends monthly goal meetings, pulling data from assessments and scores from team to analyze Trains, mentors, and onboards new employees, offering guidance and feedback on best practices Creates reports for senior leadership to review on clients, compliance requirements and project status Contributes to curriculum design team, developing content projects, activities, and training materials Modifies project plans to best support the goals of courses while meeting clients’ specific needs Designs and delivers high-impact presentations and projects that use training methodologies and LMS Conducts performance gap analysis to assess current state, track performance, and meet deadlines Plans events for 112 clients, 6 instructors, and 12 assistants, including logistics and schedules Show less Successfully builds client relationships and satisfaction through efficient communication and interactions Oversees, creates, tracks, and reports project plans and successful plans for a portfolio of 25+ clients Creates step-by-step project plans and digitized tools to engage clients with project curriculum Strategically communicates with stakeholders as main point of contact continually Develops detailed project plans to track project deliverables and document all actionable… Show more Successfully builds client relationships and satisfaction through efficient communication and interactions Oversees, creates, tracks, and reports project plans and successful plans for a portfolio of 25+ clients Creates step-by-step project plans and digitized tools to engage clients with project curriculum Strategically communicates with stakeholders as main point of contact continually Develops detailed project plans to track project deliverables and document all actionable items Digitized all projects, content, and resources for virtual and in-person interactions while integrating how to- videos, pdf’s, technology tools, and training platforms to ensure client success Oversees each project’s budget for supplies, activities, and inventory necessary for project completion Onboards clients annually, facilitating orientation presentations and sharing strategic expectations Offers technology training and troubleshooting services for clients, stakeholders, and team members Provides strategic insight on a team of 15 instructors and leaders focused on improvement initiatives by facilitating meetings, creating agendas, and coordinating Zoom calls for all team members Attends monthly goal meetings, pulling data from assessments and scores from team to analyze Trains, mentors, and onboards new employees, offering guidance and feedback on best practices Creates reports for senior leadership to review on clients, compliance requirements and project status Contributes to curriculum design team, developing content projects, activities, and training materials Modifies project plans to best support the goals of courses while meeting clients’ specific needs Designs and delivers high-impact presentations and projects that use training methodologies and LMS Conducts performance gap analysis to assess current state, track performance, and meet deadlines Plans events for 112 clients, 6 instructors, and 12 assistants, including logistics and schedules Show less