Experience

ARAUCO - North America

• United States
• Manufacturing
• 400 - 500 Employee

• Supply Chain Coordinator

  • Aug 2021 - Present

  • Schedule carriers, compute load weight and cubic footage requirements to determine cost effectiveness • Coordinated with warehouse and transportation providers to ensure prompt and proper movement of shipments • Used MS Excel for charting purposes, flow charts, pie charts, and databases. • Utilized SAP and TMC to proper assign and track shipments and delivery status • Responded to personnel inquires on product movement and arrivals • Reviewed deliveries to ensure accurate carrier and order placement • Made special shipping arrangements as necessary • Monitored shipments and coordinate changes to the plans if necessary • Generated analysis and reports Show less



Ameris Bank

• United States
• Financial Services
• 700 & Above Employee

• Loan Operations Specialist

  • Mar 2021 - Aug 2021

  • Validates proper execution of loan documents before processing the initial loan funding. • Reviews all reports and documents for accuracy and sufficiency, according to bank policy and regulatory requirements. • Identifies discrepancies and issues, facilitates resolution and takes corrective actions. • Tracks and follows up for timely receipt of outstanding executed loan packages from the closing attorney and/or closing team. • Prepares all necessary payments to third party vendors on each loan transaction. • Delivers timely recordable documents to the required municipality for lien perfection. • Organizes scanned loan file and executes storage procedures for supporting documents. • Posts loan payments, ACH transfers, and General Ledger exports to the PCFS software system. Show less



Epiq

• United States
• Law Practice
• 700 & Above Employee

• Document Specialist

  • Feb 2020 - Mar 2021

  Process requests using best practices and most efficient method; Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as required; Spell check, proofread and/or cross-check documents to ensure accuracy and completeness; Convert documents to and from the standard format per customer’s request; Maintain high level of confidentiality of all records and files; Provide excellent customer service by answering questions knowledgeably to customers and team members; Ability to correspond with customers professionally via telephone, and email; Assist with skillset building of new team members; Provide desk side support when needed; Act as a point of contact for large projects; Assist Manager and team with strategically planning best method to complete requests; Assume additional responsibilities as assigned. Show less



Bedrosians Tile and Stone

• United States
• Design Services
• 300 - 400 Employee

• Operations Manager

  • Jan 2019 - Apr 2019

  • Managed all aspects of the store's sales, and customer service • Ensured branch met budget, sales, and profit plan every month • Ensured branch operational procedures were strictly followed • Actively pushed sales • Helped resolve client issues • Scheduling • Established quarterly goals with staff • Grew existing clients and developed new relationships • Hired and developed a team that worked cohesively with customers as primary • Managed all aspects of the store's sales, and customer service • Ensured branch met budget, sales, and profit plan every month • Ensured branch operational procedures were strictly followed • Actively pushed sales • Helped resolve client issues • Scheduling • Established quarterly goals with staff • Grew existing clients and developed new relationships • Hired and developed a team that worked cohesively with customers as primary



SunTrust

• United States
• Financial Services
• 700 & Above Employee

• Teller 3

  • Jul 2016 - Sep 2018

  Provided courteous and professional teller service to clients. • Handled face-to-face banking transactions in a branch, ATM balancing and more in-depth system knowledge • Demonstrated competency in knowledge of risk management and loss prevention • Mentored other tellers on client service and transactional functions • Strong competency in identifying client needs and making appropriate referrals • Worked under established procedures • Ensured compliance with internal controls, operational procedures and risk management policies. Show less



Academy Sports + Outdoors

• United States
• Retail
• 700 & Above Employee

• Front End Supervisor

  • Oct 2013 - Mar 2016

  • Greeted, catered to, and assisted customers while providing exceptional customer service • Supervised cashiers including assigning work, training, reviewing quality of work, and handled all discrepancies • Supervised cash control in tills and safe • Completed and submitted necessary documents and paperwork in a timely manner • Answered phone calls • Monitored sales volume and set cashiers’ weekly schedules to meet business needs • Greeted, catered to, and assisted customers while providing exceptional customer service • Supervised cashiers including assigning work, training, reviewing quality of work, and handled all discrepancies • Supervised cash control in tills and safe • Completed and submitted necessary documents and paperwork in a timely manner • Answered phone calls • Monitored sales volume and set cashiers’ weekly schedules to meet business needs