Experience

Merit Technologies

• United States
• Information Technology & Services
• 1 - 100 Employee

• Marketing Coordinator/Sales Development Representative

  • Jan 2022 - Present

• Sales Development Coordinator

  • Jun 2021 - Dec 2021



Robbins Media Group

• United States
• Advertising Services
• 1 - 100 Employee

• Inside Sales Representative

  • Jun 2018 - Apr 2021

  *Identified potential customers most likely to buy advertising through effective prospecting.*Made outbound sales calls to owners/decision-makers nationwide.*Delivered online sales presentations to market advertising solutions to increase consumer awareness and help to grow the potential client’s business.*Closed sales on first call, utilizing effective relationship-building/communication skills.*Achievements: “Top Salesperson of the Year” (2019 & 2020); awarded “Rookie of the Year” (2018).



Moneypenny

• United Kingdom
• Facilities Services
• 300 - 400 Employee

• Sales Representative

  • Sep 2015 - Apr 2018

  *Member of Business Team directly involved in development of Moneypenny USA, which started in 2015 as an expansion of the UK headquarters, and is now one of the top answering services in the United States.*Acted as business to business (B2B) consultant promoting business growth and advancement, encouraging business owners to remain competitive in their respective industries, and helping them to achieve their goals utilizing Moneypenny’s services to add value to their businesses.*Grew sales by gaining customer trust, building positive rapport, ascertaining client needs/problems, sharing expertise and successful client stories, and developing specific plans based on clients’ desired outcomes.*Successful at new business development from prospecting to acquisition; expanded sales, generated incremental growth, improved client retention, and upsold existing customers.*Responded to inquiries, conducted customized sales presentations based on specific needs and goals, assisted during the evaluation process, created quotes and new customer accounts, overcame possible objections, coordinated with channel partners, and closed sales.*Maintained accurate customer and pipeline records within CRM.*Participated in and contributed to advanced training to further enhance sales skills and techniques for myself and fellow teammates.



Wholesale Escapes/Festiva

• Sales Representative

  • Sep 2012 - Sep 2015

  *Conducted face-to-face sales presentations.*Generated sales by establishing positive rapport with prospects, carefully determining their needs, and customizing the sales presentation and program accordingly.*Gained trust, overcame objections, and achieved sales utilizing ability to communicate effectively and sensitively with prospects.*Achievements: “Top Salesperson of the Year” (2014); consistently achieved sales goals, maintaining status as a leader in sales. *Conducted face-to-face sales presentations.*Generated sales by establishing positive rapport with prospects, carefully determining their needs, and customizing the sales presentation and program accordingly.*Gained trust, overcame objections, and achieved sales utilizing ability to communicate effectively and sensitively with prospects.*Achievements: “Top Salesperson of the Year” (2014); consistently achieved sales goals, maintaining status as a leader in sales.



Hawkes Learning

• United States
• E-Learning Providers
• 1 - 100 Employee

• Marketing Coordinator

  • 2007 - 2012

  *Promoted to head of Marketing based on outstanding performance, marketing knowledge and abilities, strong leadership skills, development of successful processes and strategies, and contributions to the company.*Managed and coordinated the Marketing Team; determined, prioritized, and delegated projects and responsibilities; collaborated with Sales and Customer Support Teams to discuss needs, present ideas, and execute strategies for generating new sales and expansions.*Executed successful trade shows and events, including research, logistical planning, marketing/promotions, event execution, and post-show data gathering and analysis.*Represented the company and enhanced its image by establishing, building, and maintaining strong relationships with customers, vendors, trade personnel, and other business contacts.*Achievements: Consistently cited in performance reviews for excellence, unparalleled work ethic, dedication, enthusiasm, drive for success, diligence, loyalty, and positive attitude.

• Marketing Representative

  • 2006 - 2007

  *Significantly increased brand awareness through coordination of trade show participation, promotions, mass mailing campaigns, and exposure in trade journals; these took the company from being generally unknown to a top competitor in the field.*Created marketing materials, promotional items, and print collateral that reinforced product branding while keeping costs down.*Executed market research to keep the company current on industry trends and needs.*Achievements: Received the “Rising Star of the Year” Award for 2006.