Experience

Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Specialist

  • Feb 2021 - Present

  For my role at Concentrix I was apart of the Apple Contract, my responsibilities include answering calls from customers as received , listening to their issues & assuring assistance towards a resolution. Assisting customers over the phone with steps to follow for resolution while also educating customers on how to get the most from apple services. For my role at Concentrix I was apart of the Apple Contract, my responsibilities include answering calls from customers as received , listening to their issues & assuring assistance towards a resolution. Assisting customers over the phone with steps to follow for resolution while also educating customers on how to get the most from apple services.



Muncie Novelty

• Production Associate

  • Nov 2019 - Mar 2020

  I would take a full size roll of raffle tickets usually with over a million tickets and turned them into multiple smaller rolls of 2,000 using a machine called a rewinder. I would take a full size roll of raffle tickets usually with over a million tickets and turned them into multiple smaller rolls of 2,000 using a machine called a rewinder.



TomKen Plastic Technologies

• Automotive
• 1 - 100 Employee

• Assembly

  • Sep 2019 - Nov 2019

  I lined plastic vents for Honda with protective foam and then packed them to be sent out to the next customer. I lined plastic vents for Honda with protective foam and then packed them to be sent out to the next customer.



FCC (Adams), LLC

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Production Associate

  • Jan 2019 - Aug 2019

  Visually inspected every part that was produced on our line to ensure that they met work standards and that there wasn’t anything physically wrong with them that might cause an issue before passing them through a caulking press where I gauged each passed part to make sure everything was in spec before packing out for the next customer (process) Reason for leaving: the drive from Muncie To Berne was becoming difficult after totaling one of my vehicles. Visually inspected every part that was produced on our line to ensure that they met work standards and that there wasn’t anything physically wrong with them that might cause an issue before passing them through a caulking press where I gauged each passed part to make sure everything was in spec before packing out for the next customer (process) Reason for leaving: the drive from Muncie To Berne was becoming difficult after totaling one of my vehicles.



Pizza King

• United States
• Restaurants
• 100 - 200 Employee

• Delivery Driver

  • Jun 2017 - Jan 2019

  As a delivery driver my duties include ensuring each customer received their correct order in a timely manner along with practicing cash management. While I was in the store I would take orders, prepare them and alongside prep for daily operations. As a delivery driver my duties include ensuring each customer received their correct order in a timely manner along with practicing cash management. While I was in the store I would take orders, prepare them and alongside prep for daily operations.



Papa Johns

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Dec 2013 - Jan 2017

  As an assistant manager my duties include preforming daily operations, daily numbers and paperwork, counting inventory, preparing truck orders, cash management, handling customer complaints & ensuring that the store and staff was working properly and meeting corporate guidelines. Once our GM started losing interest in his job functions I took them on, which meant handling all job operations, making schedules, conducting interviews, advertising, running nightly and weekly number & etc. As an assistant manager my duties include preforming daily operations, daily numbers and paperwork, counting inventory, preparing truck orders, cash management, handling customer complaints & ensuring that the store and staff was working properly and meeting corporate guidelines. Once our GM started losing interest in his job functions I took them on, which meant handling all job operations, making schedules, conducting interviews, advertising, running nightly and weekly number & etc.