Experience

State University of New York at Plattsburgh

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director Of Annual Giving

  • Nov 2018 - Present

  ● Manage the Annual Giving Phonathon program ● Supervise 7 student callers ● Use IModules software create/schedule emails ● Implement a plan to educate/engage student body in philanthropy ● Help plan and organize annual giving campaign efforts ● Use Smartcall daily to build, prep, and assign lists for phonathon ● Form social media content/plan for campaigns ● Create graphics/images for campaigns and social media ● Build Crowdfunding/Campaign Landing pages ● Revamp Reunion Giving campaign



State University of New York at Plattsburgh

• United States
• Higher Education
• 700 & Above Employee

• Temporary Office Assistant

  • Jan 2018 - Apr 2018

  • Maintain and file daily work logs • Input excel data entry for Facilities Accountant • Answer incoming phone calls • Provide clerical support for supervisors, CHP and Facilities Department • Assist in creating and closing out work orders • Backup to distribute room keys, vehicle keys and parking passes • Maintain and file daily work logs • Input excel data entry for Facilities Accountant • Answer incoming phone calls • Provide clerical support for supervisors, CHP and Facilities Department • Assist in creating and closing out work orders • Backup to distribute room keys, vehicle keys and parking passes



3Wire Service

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Care Representative

  • Sep 2013 - Jan 2018

  • Answer customer phone calls in a professional manner • Input Customer Orders into company database • Monitor customer orders that have complications • Establish customer relationships and contacts • Assist customers in navigation of website • Process customer returns for RMAs and call tags • Answer customer phone calls in a professional manner • Input Customer Orders into company database • Monitor customer orders that have complications • Establish customer relationships and contacts • Assist customers in navigation of website • Process customer returns for RMAs and call tags



PRICE CHOPPER SUPERMARKET

• United States
• 1 - 100 Employee

• Cashier

  • Mar 2013 - Sep 2013

  • Greeted customers in a courteous and friendly manner • Handled customer transactions • Stocked shelves and took inventory • Aided customers in finding the products they needed • Maintained a clean register and surrounding area • Greeted customers in a courteous and friendly manner • Handled customer transactions • Stocked shelves and took inventory • Aided customers in finding the products they needed • Maintained a clean register and surrounding area



North Country Golf Club

• United States

• Waitress/Bartender

  • Jun 2006 - Aug 2012

  •Provided excellent customer service to groups from 2 to 150 guests while taking food orders, calculating bills, and handling cash, credit cards and gift certificates •Handled responsibility of closing out register and closing out restaurant at night •Independently staffed quick service snack shop along the golf course •Provided excellent customer service to groups from 2 to 150 guests while taking food orders, calculating bills, and handling cash, credit cards and gift certificates •Handled responsibility of closing out register and closing out restaurant at night •Independently staffed quick service snack shop along the golf course



Foundation of CVPH Medical Center

• United States

• Intern

  • Jan 2012 - May 2012

  •Created and managed social media presence for Safe Kids Adirondack chapter •Prepared presentations for CVPH service awards and foundation vignette •Designed save the date card for service award dinner •Drafted brochure for Grateful Patients program •Created and managed social media presence for Safe Kids Adirondack chapter •Prepared presentations for CVPH service awards and foundation vignette •Designed save the date card for service award dinner •Drafted brochure for Grateful Patients program