Experience

Gulf Coast Educators Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Financial Sales Representative

  • Feb 2016 - Present

  Pasadena Tx

• MSR/Loan Processor

  • Sep 2014 - Present

  •Process all loan documents for Sales Team, including support documents. •Responsible for cross selling and the maintenance of IRA's, CD's, DBA's. Trust, Savings, checking and all other Credit Union accounts. •Insure accuracy of loan documents. •Gather, review and prepare all title documents. •Perform other job related duties as assigned

• Call Center Representative

  • May 2006 - Present

  pasadena, texas Drive Thru Teller Explain, advise on and promote bank products and services to members. Attempt to resolve issues and problems with members accounts. Balance currency, cash and checks I'm cash drawer at the end of each shift. Receive and verify loan payments, mortgage payments, etc. Member Service Representative Answer 150+ member calls daily Cross sell to members as seen to fit to improve their financial life Train new employees Start loan… Show more Drive Thru Teller Explain, advise on and promote bank products and services to members. Attempt to resolve issues and problems with members accounts. Balance currency, cash and checks I'm cash drawer at the end of each shift. Receive and verify loan payments, mortgage payments, etc. Member Service Representative Answer 150+ member calls daily Cross sell to members as seen to fit to improve their financial life Train new employees Start loan applications Monitor site for new members when they open accounts online Handle live chats



Home Dental Care

• Receptionist/Clerk

  • Sep 2003 - Jul 2005

  Katy, Texas Set Appointments Filing, faxing, and mailing out documents Answer phones and other office duties Assist Dental Hygienist at nursing homes