Healthcare Provider Database Manager

• Jun 2022 - Present

-Created and implemented workflows to assure provider information is accurate and complete. -Discussed data needs with internal and external stakeholders to ensure reports are current with business operations. -Evaluated, cleaned, maintained, and improved quality control of databases and data transfer across systems. -Maintained internal CRM in compliance with Centene NC Firewall policy. -Built new apps to house and track NC Medical Policies. -Perform QC and QA on provider information on NC Tracks with internal CRM. Show less

Clinical Study Associate

• Jan 2021 - Jun 2022

 Reviewed all study files for over 250 active studies for quality and accuracy and reconciled data across systems to maintain data integrity and an audit-ready database.  Reviewed all ViiV Investigator Initiated Study (IIS) publications (>1000) and reconciled two main publication tracking and reporting tools to ensure accurate data – effectively improving the reportability of the two systems for senior management and other internal users.  Maintained critical GXP study/site information in ViiV database systems.  Coordinated meetings with key stakeholders to communicate study deficiencies and to determine next steps for both resolving current and preventing future issues.  Reviewed over 800 studies and more than 20,000 study documents to ensure study completeness – effectively bringing the historical IISs to a state of audit-readiness.  Managed the archival process for all ongoing studies (archiving ~15 studies/month) including file review and cleanup; finance reconciliation; Note to File completion; and ultimately archival of all study-related items into the appropriate system. Show less

Certified Nursing Assistant

• Jan 2018 - Apr 2020

 Obtained patient vitals, and documentation, assisted with personal hygiene care, cleaned unit and patient rooms. Reported to nurses and utilized chain of command in areas of need and acuity Performed technical elements including peripheral blood draws, EKGs. Supported scheduling and training of new CNA’s.  Supported best practices in infection control, fall prevention and continual regulatory compliance

Health Information Specialist

• Jun 2018 - Jul 2019

 Supported prepping, scanning, and QA / QC of patient’s records to insure legibility and accuracy  Verified patient information in order to release patient information. Analyzed the content of the health record document. Maintained Master Patient Index. Performed coding on inpatient and outpatient records, with the use of Optum, including inpatient rounds for data collection  Patient information audits within EPIC

Patient Care Technician

• Apr 2016 - Aug 2017

Patient Care Technician

• Dec 2014 - Apr 2016

Administrative assistant

• Nov 2008 - Jul 2014

Bookkeeping, scheduling, answering phones Bookkeeping, scheduling, answering phones