Experience

CMA Global Inc

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Document Specialist

  • May 2023 - Present



AmerisourceBergen Drug Corporation

• United States
• Medical Practices
• 1 - 100 Employee

• Data Intake Specialist

  • Oct 2022 - Mar 2023

  • Collected and transferred data from various sources to databases • Completed approximately 120 cases per day; daily goal was 70 • Compiled, verified accuracy, and sorted information for computer entry • Increased performance and productivity by taking various company offered training courses during downtime • Researched and obtained further information for incomplete documents • Reviewed and performed data verification in accordance with procedures • Sustained an average of 99% accuracy in patients’ case history • Created accounts for over 10,000 new patients • Resolved minor documentation processing issues • Addressed data inconsistencies by working with administrative staff to locate missing information • Complied with data integrity and security policies Show less



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Specialist

  • Sep 2021 - Oct 2022

  • Processed 60+ insurance claims and payments daily • Entering patient and account data into computer databases • Reviewed accounts for deficiencies, correcting any incompatibilities • Assisted patients/customers with financial assistance/billing concerns • Managed 50+ emails/chat and 20+ phone calls per day • Provided 70+ patients/customers with detailed information • Verified insurance, coinsurance, and copay assistance • Ran test claims for patients/customers for pricing • Scheduled 50+ prescription deliveries daily Show less



Bayer

• Chemical Manufacturing
• 700 & Above Employee

• Quality Control Specialist

  • Jul 2015 - Apr 2020

  • Verified colleagues’ inspection reports • Performed daily Quality Control logs for various products • Lead a team of 10 individuals to exceed daily production goals • Decreased product defects by 25% through upholding quality assurance guidelines • Transferred all inspection reports to the computer database • Assured 100% accuracy of all data entry of reports and documents • Reduced cost by approximately 10% by implementing training techniques for different products • Verified colleagues’ inspection reports • Performed daily Quality Control logs for various products • Lead a team of 10 individuals to exceed daily production goals • Decreased product defects by 25% through upholding quality assurance guidelines • Transferred all inspection reports to the computer database • Assured 100% accuracy of all data entry of reports and documents • Reduced cost by approximately 10% by implementing training techniques for different products



Family Dollar

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Mar 2013 - Jun 2015

  • Oversaw customer complaints • Supervised and motivated staff members • Trained and supported all new and existing staff • Produced weekly schedules • Generated weekly sales performance reports • Oversaw customer complaints • Supervised and motivated staff members • Trained and supported all new and existing staff • Produced weekly schedules • Generated weekly sales performance reports