Experience

Gaston County Department of Health and Human Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Medical Laboratory Supervisor II

  • May 2019 - Present

  Manages 10 employees in a clinical setting. Provides general management and guidance. Maintains compliance with company policies, standards, procedures, and regulations. Implements and improve strategies related to financial data. Conduct annual performance reviews. Resolve day to day operational problems. Drives use of LEAN manufacturing tooled to identify waste. Manages 10 employees in a clinical setting. Provides general management and guidance. Maintains compliance with company policies, standards, procedures, and regulations. Implements and improve strategies related to financial data. Conduct annual performance reviews. Resolve day to day operational problems. Drives use of LEAN manufacturing tooled to identify waste.



Atrium Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Office Manager / Coordinator

  • Nov 2017 - May 2019

  Oversee the daily operations and schedules for approximately 20 providers. Primary liaison between site director and physicians. Assisted in the orientation of new providers and other clinical/non-clinical staff. Managed all compliance workbooks. Assisted with site budget and physicians schedules. Managed office area.

• Trainer and Education Coordinator

  • Oct 2014 - Nov 2017

  Responsible for educating and training 23 live answer agents, as well as, any new on-boarding new employees. Monitor live calls, quality assurance, and schedule audits. Deliver standard work protocol lunch and learns.

• Clinical Lab Assistant II

  • Apr 2008 - Oct 2014

  Perform phlebotomy through venous and capillary puncture following established procedures in accordance with age specific considerations of patients. Complete required daily procedures and checks. Maintains knowledge of specimen collection devices and tubes.