Experience

Higher Education User Group

• United States
• Education Administration Programs
• 1 - 100 Employee

• Executive Director

  • Sep 2019 - Present

• Deputy Executive Director

  • Jan 2017 - Sep 2019

  Deputy Executive Director - Higher Education User Group

• Senior Director of Administration - Higher Education User Group

  • Jan 2014 - Jul 2017



Socious

• Japan
• Information Technology & Services
• 1 - 100 Employee

• Senior Director of Administration (Higher Education User Group) / Director of Community Management

  • Jan 2014 - Jan 2017

  In my role at Socious I manage the Higher Education User Group as well as the Socious Support Site. The Higher Education User Group (HEUG) is an international organization consisting of Higher Education institutions that use application software from the Oracle Corporation.For the Higher Education User Group, I wear many different hats in my role as Sr. Director of Administration. I manage their online community of 33,000 members, annual membership as well as help the board of directors in their strategic initiatives. My role also includes the following:• Maintain and execute an annual membership plan resulting in over $450K in revenue annually• Annual strategic planning with the board of directors to insure long-term viability• Participate and drive strategic website and education initivies with the Oracle and other HEUG partners• Help execute and grow the HEUG's global vision and conference participation through Latin America, EMEA (Europe, Middle East and Africa), Asia-Pacific and Australia & New Zealand• Provide an annual communication & social media strategy for 13+ Conferences• Management of the HEUG Events Mobile Application for 7+ conferences annually• Management of staff members supporting the Higher Education User Group and other Socious Clients• Maintain & update the HEUG’s online community strategy and community engagement• Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, Twitter and YouTube• Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach• Manage 17 Advisory Group communities as well as 10+ work groups • Grown the Higher Education User Group membership from 22,000 members to 33,000 members



Grand Canyon University

• United States
• Higher Education
• 700 & Above Employee

• University Enrollment Representative

  • Jan 2012 - Dec 2013

  Work with intense activity in a defined territory to build direct relationships and ongoing communication within school districts and personnel Conduct informational meetings with educators interested in obtaining an advanced degreeAcquire and utilize expertise in GCU’s higher educational programs to enroll and retain studentsDiscover new opportunities and innovative strategies to generate awareness of GCU’s College of Education programs to enhance enrollmentExceed enrollment projections and expectations Contribute to enrollee experience and positively impact retention by acting as an advocate for GCU in a representative capacity



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Territory Development Manager

  • Jun 2009 - Jan 2012

  Manage established customers through face to face customer serviceDevelop and execute new businessSelling new brands and additional product to existing customersExecution of point of saleManagement of special events, such as Prescott Frontier Days Rodeo, Prescott Frontier Days Rodeo Dance, Cowboy Capital PBR, Windmill Farm Pumpkin Festival, Golf Tournaments, etc.Development of Full Service Vending businessSubmission of Pricing Adjustment Tools, Equipment Move Orders, Customer Marketing Agreements, Error Corrections, and Internal Rate of ReturnsPublic Relations by attending Chamber of Commerce meetings, maintaining relationships with the surrounding cities, and working with the local radio stations to promote our company