Brittany Maynard

RMS Administrator at Charleston County Consolidated 9-1-1 Center
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • CPR & AED
    Charleston County Consolidated 9-1-1 Center

Experience

    • Government Administration
    • 1 - 100 Employee
    • RMS Administrator
      • Nov 2020 - Present

      This position is responsible for the administration of a computerized Charleston County Public Safety Records Management System (RMS) including ensuring the proper software data integrity and data flow in the RMS systems of the Charleston County Consolidated 9-1-1 Center (CDC). Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, key processes, reviewing system and application logs and verifying completed jobs such as backups; backup operations when database version is being updated; perform regular file archival and purge as necessary; define, implement, change and delete user accounts per agency request. Ensure information in RMS associated files is current and ensure system is working properly; assure accuracy of information by updating on a scheduled or automatic basis; apply system upgrades on a regular basis; install and test upgrades and patches on a regular basis.

    • 911 Dispatcher
      • Mar 2018 - Present

      This position is responsible for receiving and processing incoming administrative, non-emergency and emergency police, fire, and medical calls. Duties include: providing the appropriate pre-arrival instructions; entering data into a computer-aided dispatch system; evaluating situations and making decisions as to the assistance the caller needs based on training, standard operating procedures and guidelines; dispatching, monitoring and recording all public-safety responder activity via radio; performing queries through the National Crime Information Center, state and local public-safety systems.

  • DHEC
    • Dorchester Health Department
    • Administrative Assistant II
      • Nov 2016 - Feb 2018

      • Meets, interviews, and determines if applicants meet the identification, residency, and financial requirements for eligibility with the WIC program. • Processes information, updates client profile, assists with registering to vote, gives referrals as appropriate, completes data collection and entry into the Client Automated Record Encounter System (CARES). • Answers telephone, schedules appointments in CARES, sends reminder letters as needed. • Informs and educates clients on program policies, procedures, redemption of food instruments, use of WIC ID card and WIC food guides. • Issues Computer Food Instruments and Farmer’s Market Checks. • Attends required meetings/trainings and submits required reports required by the supervisor on time. • Completes other duties as assigned, including back-up to reception area.

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Front Office Technician
      • Aug 2015 - Nov 2016

      • Pulls daily scheduled patient charts including add-ons and charts needed in other office locations. • Sorts, audits, retrieves, and files medical records for daily scheduled appointments and work-ins. • Registers patients by gathering, verifying and entering in demographic and insurance information. • Distributes medical record releases and photocopies and logs records as appropriate. • Handles telephone receptionist responsibilities as needed. • Oversees record keeping for and destruction and retrieval of off-site stored records.

    • United States
    • Retail
    • 300 - 400 Employee
    • Front End Supervisor
      • Jun 2015 - Jul 2015

      • Perform timely cash reconciliation prior to the store opening.• Decide when to open additional registers based upon customer flow• Approve customer returns.• Count cash register drawers and prepare tills to go into register.• Supervise, oversee, and assist associates with Cashier functions.

    • Sales Associate
      • Aug 2008 - Jul 2015

      • Operate point-of-sale register ringing up purchases with speed and accuracy, and ensuring that the till is balanced at the end of every shift.• Provide quality customer care by greeting and determining the needs of all customers, handling customer concerns quickly and efficiently, and taking special orders for out of stock product.• Straighten product on sales floor nightly to ensure a positive shopping experience• Work as a team with co-workers to receive and process freight to sales floor and then break down and shelve product.• Complete tasks assigned by multiple managers, including setting planograms

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Specialty Services Analyst Intern
      • Jan 2015 - May 2015

      • Identified patient policy numbers, payment and adjustment dates, co-insurance and deductible amounts on healthcare information system • Maintained Medicare/Medicaid crossover log for the interim and yearly cost reports • Identified denial codes on Medicare remittance advice and recorded into the information system • Assembled healthcare lock box including explanation of benefits, patient payments, and business communication for scanning • Performed monthly client billing statement and mailed

  • Body, Mind and Spirit Day Spa
    • Statesville, North Carolina
    • Cosmetologist
      • Jan 2009 - Sep 2012

      • Responsible for daily operations of business including opening, closing, running reception desk and making deposits. • Schedule appointments for multiple cosmetologists and massage therapist. • Provide services to clients and file client data. • Inventory control and ordering and handling customer service issues. • Responsible for daily operations of business including opening, closing, running reception desk and making deposits. • Schedule appointments for multiple cosmetologists and massage therapist. • Provide services to clients and file client data. • Inventory control and ordering and handling customer service issues.

Education

  • Catawba Valley Community College
    Associate’s Degree, Health Care Administration/Management
    2013 - 2015
  • Catawba Valley Community College
    Associate's degree, Cosmetology/Cosmetologist, General
    2007 - 2009
  • Caldwell Community College and Technical Institute
    High School, High School/Secondary Diplomas and Certificates
    2006 - 2007

Community

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