Experience

The Perna Team

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Agent

  • Jul 2023 - Present



Key Realty LTD

• United States
• Real Estate
• 300 - 400 Employee

• Real Estate Agent

  • Apr 2023 - Aug 2023



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Dealer Development Manager

  • Aug 2021 - Jun 2023

• Metro Development Manager

  • Jan 2020 - Aug 2021



MetroPCS

• United States
• Telecommunications
• 700 & Above Employee

• Sr. Account Service Representative

  • Nov 2010 - Jan 2020

  Build relationships with principals, sub-dealers, retail sales team, OEMs with the Indirect and National Retail channels. Provide sales training, dealer and customer support, product knowledge, contests and incentives to dealer base. Liaison for store remodels and new store build-outs. Manage monthly collateral budget and merchandise authorized dealer stores to promote current offers and promotions. Establish marketing opportunities for dealer locations to increase sales/door traffic. Meet and exceed monthly base objectives. Show less

• Bilingual Sales Associate

  • Aug 2006 - Nov 2010

  •Trained to assist co-workers with billing system conversion and operation•Activated service for new and existing clients•Operated various POS billing systems such as CIMS, VBOSS, and AMDOCS•Trained for retail store opening and closing procedures•Performed duties such as, customer activations, accessory sales, EOB reports, shared product knowledge, resolved customer complaints, and developed a clientele base•Educated in smart-phone operation such as Windows phones, and BlackBerry Show less



Charles H. Wright Museum of African American History

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Intern/Volunteer

  • Jul 2008 - Oct 2008

  •Worked as a coordinator and facilitator for Camp Africa. •During the three week day camp, children between the ages 7-12 were introduced to the various cultures and traditions of Africa through arts and crafts, GPS technology, and authentic African cuisine. •Worked as a coordinator and facilitator for Camp Africa. •During the three week day camp, children between the ages 7-12 were introduced to the various cultures and traditions of Africa through arts and crafts, GPS technology, and authentic African cuisine.



Oakland University William Beaumont School of Medicine

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Mentor

  • Sep 2005 - Apr 2008

  •Helped young students to achieve educational/career goals while enhancing awareness and belief in their own potential. •Assisted middle and high school students in learning various aspects of collegiate life. •Responsible for developing and implementing a comprehensive lesson plan in which students learned tips on how to perform exceptionally on the ACT exam. •Helped young students to achieve educational/career goals while enhancing awareness and belief in their own potential. •Assisted middle and high school students in learning various aspects of collegiate life. •Responsible for developing and implementing a comprehensive lesson plan in which students learned tips on how to perform exceptionally on the ACT exam.



Windsong Apartments

• Pontiac, MI

• Leasing Consultant

  • Jun 2006 - Mar 2007

  •Maintained a comprehensive marketing/resident retention program •Presented contracts to prospective residents as well as updated current residents’ information •Exhibited apartments and worked specifically with new tenants to satisfy living accommodations •Maintained a comprehensive marketing/resident retention program •Presented contracts to prospective residents as well as updated current residents’ information •Exhibited apartments and worked specifically with new tenants to satisfy living accommodations



Romano's Macaroni Grill

• United States
• Restaurants
• 700 & Above Employee

• Hostess

  • Jun 2004 - Oct 2006

  •Greeted all guests upon entering the restaurant while making them feel comfortable. •Assisted with coordinating dining room activities, and off-site expediting. •Answered phones, scheduled dining reservations and arranged parties or special services for diners. •Greeted all guests upon entering the restaurant while making them feel comfortable. •Assisted with coordinating dining room activities, and off-site expediting. •Answered phones, scheduled dining reservations and arranged parties or special services for diners.