Experience

CivicMakers

• United States
• Design Services
• 1 - 100 Employee

• Operations Manager & Project Facilitator

  • Feb 2021 - Present

  CivicMakers is an innovation and engagement firm headquartered in San Francisco, California. We love listening, solving problems and building relationships that improve our communities and institutions. Our service design, community engagement and digital expertise brings the human side of technology to public agencies, social enterprises and nonprofits. You can find us at City Hall, the local co-working space or one of the trainings and events we regularly host with our community. As the Operations Manager & Project Facilitator I support the operational efficiency of the Company and its team, processes. While also providing support for client projects in the role of a facilitator; and, with additional tasks in collaboration with Managing Partners, to meet client needs. Show less



The National Lawyers Guild - San Francisco Bay Area

• Membership Coordinator

  • Jul 2020 - Feb 2021

  For over 80 years, the National Lawyers Guild has served as the legal arm of movements leading the fight for meaningful social change in the United States. As a progressive and leftist legal organization, the NLG has represented and defended activists in the courtrooms and on the streets. As the Membership Coordinator I ensured the smooth operation of the office, engagement of our members and managing our database and dues of members. This included engaging with members in monthly membership meetings, answering all membership related inquiries. Maintaining the company's CRM of over 700 members and affiliates. Providing logistics coordination for key fundraising, volunteering, and other event occurrences. Show less



Impact Hub San Francisco

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Director Of Operations

  • Jul 2019 - Feb 2020

  Manage the operational needs for a 27,000 square foot co-working facility including the daily scheduling of janitorial staff as well as in-house daily staffing. As well as, oversee any needed implementation and tracking of online communication systems or various CRMs.

• Operations Manager

  • Sep 2018 - Jul 2019

  Managed a team of 5+ employees to assist with day-to-day facility and member operations. While also developing, implementing, and reviewing operational policies and procedures to ensure company initiatives were enacted.

• Community Coordinator

  • Apr 2017 - Sep 2018

  Coordinated in house daily operations including the training of front host greeters who also supported daily front desk operations. First point of contact for member troubleshooting, orientations, and in general organization inquiries. Also scheduled and provided as needed assistance with all internal meetings and projects.



Impact Hub Berkeley

• Community Operations Specialist

  • May 2016 - Apr 2017

  Coordinated all in house programming and events including the tracking of overall attendance over time. Also supported day-to-day space operations including greeting members and visitors, tours, and creating office and event proposals. Through this position I also created a system of following up with tour requests to measure conversions. During my time there I converted per month 10 - 15 new members. Coordinated all in house programming and events including the tracking of overall attendance over time. Also supported day-to-day space operations including greeting members and visitors, tours, and creating office and event proposals. Through this position I also created a system of following up with tour requests to measure conversions. During my time there I converted per month 10 - 15 new members.