Experience

Avocado Green Brands

• United States
• Consumer Goods
• 100 - 200 Employee

• Sr. Learning and Development

  • Oct 2020 - Present

  • Provide personalized experiences and interactions with customers. • Perform excellent customer service using chat and email systems. • Train and assist with onboarding new employees. • Collaborate with managers, and stakeholders to identify and analyze learning needs and create effective training programs. • Create and build spreadsheets and power points. • Toggle between multiple platforms and work in different departments. • Promote and demonstrate a sustainable workplace and environment. • Make decisions and communicate with all members of the company. • Write policies and procedural documents. • Provide Technical Support and troubleshooting. Show less



Onyx Room

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Bartender

  • Jan 2019 - Present

  *Exceptional high volume drink making skills. *Provide excellent customer service *Networking to bring in more customers *Balance cash drawer * Keep a fun high energy attitude and environment to set the mood of the club. *Safe practice of serving alcohol *Exceptional high volume drink making skills. *Provide excellent customer service *Networking to bring in more customers *Balance cash drawer * Keep a fun high energy attitude and environment to set the mood of the club. *Safe practice of serving alcohol



Kaiser Permanente

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Pharmacy Assistant

  • Aug 2015 - Present

  • Greet and check in customers in a fast, efficient, friendly manner. • Locate and sell prescriptions with a highly confidential method. • Excellent cash handling skills. • Operate computers with ease using ORACLE Retail POS. • Answer a high volume of phone calls and route them to appropriate area. • Ensure excellent customer service, while providing fast quality service. • Maintain a clean professional working environment. • Ensuring patient confidentiality at all times. Show less



Orangetheory Fitness Folsom / El Dorado Hills / Sacramento-Midtown

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Associate

  • Feb 2020 - Mar 2021

  •Ensure members are satisfied. •Enroll new members •Sell membership and classes. •Make sure the studio is clean and maintained at all times. •Complete follow-ups with potential, new and existing members •Ensure members are satisfied. •Enroll new members •Sell membership and classes. •Make sure the studio is clean and maintained at all times. •Complete follow-ups with potential, new and existing members



Analog bar

• San Diego, California

• Lead Bartender

  • Jan 2018 - Jan 2019

  *Promote shifts to bring in more patrons via social media and networking. *Make drinks and specialty cocktails in a fast paced environment. *Generate a high volume of sales for the bar. *Keep an upbeat fun environment to keep the mood and pace of the bar. *Help with bottle service. *Ensure bar guests are responsibly consuming alcohol for the safety of others. *Promote shifts to bring in more patrons via social media and networking. *Make drinks and specialty cocktails in a fast paced environment. *Generate a high volume of sales for the bar. *Keep an upbeat fun environment to keep the mood and pace of the bar. *Help with bottle service. *Ensure bar guests are responsibly consuming alcohol for the safety of others.



Ginger and Baker

• Fort Collins, Colorado Area

• Bartender

  • Sep 2017 - Jan 2018

  • Make speciality handcrafted and classic cocktails in a fast paced manner • Greet and serve guests with excellent customer service to create repeat customers • Generate a high amount of sales for bar • Extensive wine knowledge for a fine dining environment • Organize and keep bar area neat and tidy • Maintain a professional and welcoming setting for the mood of the restaurant • Help supervise other bartenders and ensure all aspects of the team are running smoothly • Make speciality handcrafted and classic cocktails in a fast paced manner • Greet and serve guests with excellent customer service to create repeat customers • Generate a high amount of sales for bar • Extensive wine knowledge for a fine dining environment • Organize and keep bar area neat and tidy • Maintain a professional and welcoming setting for the mood of the restaurant • Help supervise other bartenders and ensure all aspects of the team are running smoothly



Snooze an A.M. Eatery

• United States
• Restaurants
• 300 - 400 Employee

• Barista

  • Jul 2017 - Jan 2018

  • Make cocktails and expresso beverages in a speedy manner • Ensure guests have an exceptional dining experience • Keep an upbeat, fun environment to set the mood of the restaurant • Deliver food and ensure it is all properly garnished • Help out in all areas of the restaurant • Make cocktails and expresso beverages in a speedy manner • Ensure guests have an exceptional dining experience • Keep an upbeat, fun environment to set the mood of the restaurant • Deliver food and ensure it is all properly garnished • Help out in all areas of the restaurant



The Garage Bar and Grill

• Greater Seattle Area

• Lead Bartender

  • Apr 2016 - Jul 2017

  • Create handcrafted and classic cocktails in a high volume environment • Greet and serve guests with excellent customer service to create repeat customers • Generate a high amount of sales for bar • Deliver food and ensure it is properly garnished before it goes out. • Balance cash registers, run daily sales reports, create bank drop at the end of business day • Maintain an energetic, upbeat environment • Supervise staff and ensure all areas of the bar, kitchen and security are running smoothly Show less



Kimpton Hotels & Restaurants

• United States
• Hospitality
• 700 & Above Employee

• Bartender

  • Apr 2016 - Sep 2016

  • Provide excellent customer service to all patrons. • Make and create handcrafted cocktails in a speedy manner. • Maintain a fun, upbeat environment to set the mood of the bar. • Receive and record cash and room service transactions. • Excellent cash handling skills. • Check identification of patrons to verify age requirements for purchase of alcohol. • Provide excellent customer service to all patrons. • Make and create handcrafted cocktails in a speedy manner. • Maintain a fun, upbeat environment to set the mood of the bar. • Receive and record cash and room service transactions. • Excellent cash handling skills. • Check identification of patrons to verify age requirements for purchase of alcohol.



The Shack Bar and Grill

• Greater San Diego Area

• Lead Bartender

  • Feb 2012 - Apr 2016

  • Plan and maintain organizational efficiency of bar operations. • Check identification of patrons to verify age requirements for purchase of alcohol. • Balance cash receipts. • Supervise the work of bar staff and other bartenders. • Plan bar menus, and create drink recipes • Make a high volume amount of drinks for bar guests.. • Run daily sales reports for bar and individual employees for bank drop verification. • Responsible for maintaining accuracy of safe contents, invoices and employee hire packets. Show less



BJ's Restaurants, Inc.

• United States
• Restaurants
• 700 & Above Employee

• New Restaurant Opening Instructor- Bartender

  • Apr 2007 - Feb 2016

  Bartender, New Restaraunt Opening Instructor • Trained employees for new site openings at thirteen restaurant countrywide. • High volume cocktail making skills. • Serve and create specialty handcrafted cocktails in a fast paced environment. • Execute steps of service in a timely manner. • Operate computers with accounting software to record, store, and analyze information. • Receive, record, and bank cash, checks, and coupons. • Prepare bank deposits. • Maintain inventory records. • Answer a high volume of phone calls • Ensure that operations of restaurant and bar are running in a smooth manner. • Ensure excellent customer service, while providing fast quality service. Show less