Technical Advisor II

• Jul 2022 - Present

● Responsible for 250 existing accounts for customer service and upsell ● Leverage existing relationships with prior organizations to build new business ● Participating in team trainings to share knowledge and improve sales process ● Share market information with current clients to keep them informed and able to make better business decisions ● Make customers aware of timing of contract end dates and when it makes sense to re-evaluate existing providers ● Responsible for 250 existing accounts for customer service and upsell ● Leverage existing relationships with prior organizations to build new business ● Participating in team trainings to share knowledge and improve sales process ● Share market information with current clients to keep them informed and able to make better business decisions ● Make customers aware of timing of contract end dates and when it makes sense to re-evaluate existing providers

Owner

• May 2010 - Present

CurryBee Creations is my arts and crafts business. I am primarily known for baking custom cakes for my clients. Contact me for a tailored consultation. CurryBee Creations is my arts and crafts business. I am primarily known for baking custom cakes for my clients. Contact me for a tailored consultation.

Senior Account Executive

• Jun 2021 - Mar 2023

Account Executive

• Mar 2019 - Apr 2020

● Made 25 - 50 outbound calls or more daily ● Set and performed discovery calls through prospecng to uncover pain and determine fit ● Set and conducted up to 5 live demos via Zoom weekly ● Leveraged and maintained Salesforce to prospect, quote, and create contracts ● Managed and expanded current relaonships within assigned territory of 8 states ● Collaborated with Account Managers for cross-sell opportunies ● Achieved 8 NCAs (New Client Acquisions) ● Set company record of $60,000 result for month of June during 3 month ramp ● Speaker on “Most Successful Sales Reps” panel in August 2019 ● February 2020 “Rookie of the Month” reward recipient ● Helped develop scripts and training materials to help internal team and clients navigate COVID

Hiring Manager, Inside Sales

• Jul 2018 - Mar 2019

InSight Evangelist

• Apr 2018 - Mar 2019

Enterprise Sales Executive

• Jun 2017 - Feb 2018

Manager of Business Development Team

• Jan 2017 - Jun 2017

In my role as Business Development Manager I managed our world class lead generation team full time. Continued to provide coaching and guidance to the quickly expanding team.

ADR Team Lead

• Apr 2016 - Jan 2017

I led a fantastic team of Business Development Representatives. I was in a great position to not only coach to but learn from my team members each day. We had fun while uncovering new opportunities for the inside sales team. Some of my duties included:• Leading by example by hitting my own goals and metrics daily, monthly, and quarterly• Meeting individually with team members each week to discuss monthly and quarterly objectives• Identifying strengths and areas of opportunity to improve each team member’s productivity and output• Actively providing coaching and guidance to structure call flow and daily agendas• Motivating team members through incentives and competitive group activities• Scheduling and hosting team workshops including role play and brainstorming sessions to improve performance and foster collaboration• Developing new and improved legacy messaging/scripts in collaboration with team members and VP of Sales on a continuous basis

Senior Account Development Representative/Team Lead

• Sep 2014 - Apr 2016

As an individual contributor I:• Responded to inbound requests for pricing and demo consultations• Followed up with leads that we met with at trade shows and events to continue conversations and provide best practices• Identified and researched new business opportunities with in-house and agency design teams outside of our current partner base

Sales Account Manager

• Feb 2014 - Aug 2014

Synaptis’ core competency focuses on end user training and adoption for business system projects. We design, develop and deliver customized learning solutions to ensure system and process adoption, and achieve maximum return on investment.• Managed territory to close new business and re-engage with existing business partners.

Business Development Specialist

• Dec 2013 - May 2014

• Followed up on inbound sales inquiries• Properly identified urgent versus long-term project initiatives

Business Development Consultant

• Nov 2013 - Dec 2013

Assisted ResponsePoint with a month long campaign to: • Re-engage and inform existing customers about end of support products for a multi-national information technology client. • Generated interest in new product/solution releases. Assisted ResponsePoint with a month long campaign to: • Re-engage and inform existing customers about end of support products for a multi-national information technology client. • Generated interest in new product/solution releases.

Training Advisor

• Nov 2011 - Oct 2013

• Assisted Fort Worth, San Antonio, and College Station Texas markets by mapping Global Knowledge training courses to a fit according to customer needs. • Generated sales growth and awareness of Global Knowledge throughout my territory. • Assisted Fort Worth, San Antonio, and College Station Texas markets by mapping Global Knowledge training courses to a fit according to customer needs. • Generated sales growth and awareness of Global Knowledge throughout my territory.

iOS Flex Supervisor

• Oct 2011 - Nov 2011

• Managed a group of 12-14 new iOS Flex technical advisors to ensure outstanding customer service and call quality for Apple iOS customers.

Tier 1 Advisor

• Jul 2010 - Oct 2011

Provided technical support for Apple OS customers having issues with their CPUs.