Girl Program Specialist

• Feb 2021 - Present

Retail Sales Coordinator

• Jun 2019 - Feb 2021

Brand Ambassador

• Aug 2018 - Aug 2020

- Raised Brand Awareness for various companies and organizations ranging from local to national nonprofits and corporations - Raised Brand Awareness for various companies and organizations ranging from local to national nonprofits and corporations

Traveling Manager

• May 2019 - Sep 2019

- Traveled to various store locations in Western Pennsylvania to assist with management coverage - Presented district wide concerns to the district manager - Worked with various store managers and the district manager to resolve district concerns- Ensured the stores and staff within the district were aligned on district and company policies and procedures

Assistant Store Manager Trainee

• Nov 2018 - May 2019

- Assisted with the rollout of “Frontier” at the location in Cranberry Township, PA - Oversaw the stores weekly and monthly sales promotions - Ensured displays and departments followed company standards for merchandising - Created the stores weekly staff schedule for 15- 25 employees - Trained staff members in inventory management

Community Management Intern

• May 2018 - Nov 2018

- Successfully completed a 10 week training program developed by Walgreens University on retail and pharmacy management, merchandising, advertising, inventory management and Human Resources. - Post training program completion, traveled to various stores to assist stores going through the Walgreens initiative “Frontier”

Customer Service

• Nov 2015 - May 2018

- Engage with customers and patients by greeting them upon entry and offering assistance with products and services - Resolve customer complaints- Identified problem areas within the store and worked to provide solutions to ensure better customer experiences- Oversaw the photo department product ordering and team member training- Trained and proficient in pharmacy, photo, beauty, and general product knowledge

Business Process Analyst Intern

• Sep 2016 - Jan 2017

- Analyzed and revised the Girl Scout Western Pennsylvania Volunteer Toolkit and New Leader Passport - Assisted Marketing and Fund Development in planning and executing the Celebration of the 100th Year of the Girl Scout Gold Award - Analyzed and revised the Girl Scout Western Pennsylvania Volunteer Toolkit and New Leader Passport - Assisted Marketing and Fund Development in planning and executing the Celebration of the 100th Year of the Girl Scout Gold Award

Hostess

• Jan 2015 - Jun 2016

- Ensured guest service by greeting guests in a warm, hospitable manner - Coordinated seating arrangements through the both paper and digital floor plans - Assisted restaurant management in monitoring the operation of the restaurant and sale floors - Identified and resolved present and potential guest complaints - Ensured guest service by greeting guests in a warm, hospitable manner - Coordinated seating arrangements through the both paper and digital floor plans - Assisted restaurant management in monitoring the operation of the restaurant and sale floors - Identified and resolved present and potential guest complaints