Experience

Ciao Bella Italian Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • May 2021 - Present



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Scientific Recruiter

  • Dec 2020 - May 2021



Zelo Restaurant

• United States
• Advertising Services

• Bartender and Cocktail Server

  • Mar 2017 - Dec 2020

  Highest employee yearly sales totaling $330,000 for 2019. Focus on up-selling, product knowledge, and salesmanship greatly increased sales on a daily basis. Consistently adhered and exceeded to company standards and expectations. Delivered exceptional, friendly service to all guests while being efficient. Maintained high standard of customer service during high volume. Spoke to customers and recommended specials to build rapport, retention, and customer loyalty. Highest employee yearly sales totaling $330,000 for 2019. Focus on up-selling, product knowledge, and salesmanship greatly increased sales on a daily basis. Consistently adhered and exceeded to company standards and expectations. Delivered exceptional, friendly service to all guests while being efficient. Maintained high standard of customer service during high volume. Spoke to customers and recommended specials to build rapport, retention, and customer loyalty.



Cooper Irish Pub

• St. Louis Park, MN

• Restaurant Manager

  • Jul 2016 - Mar 2017

  Skillfully scheduled front of house staff by anticipating high volume traffic to deliver customer service levels in line with company standards. Acquired talent by proactively recruiting, interviewing, and hiring staff that embodying company's customer service-oriented values. Protected business from unnecessary liability by carefully following security and safety standards. Communicated standard operating procedures to team of 65. Skillfully scheduled front of house staff by anticipating high volume traffic to deliver customer service levels in line with company standards. Acquired talent by proactively recruiting, interviewing, and hiring staff that embodying company's customer service-oriented values. Protected business from unnecessary liability by carefully following security and safety standards. Communicated standard operating procedures to team of 65.



Roasted Pear

• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Apr 2014 - Jul 2016

  Increased productivity and employee retention by improving operations and building good relationships with team members. Carried out high-quality managerial work with little oversight. Consulted with customers to understand desires and suggest best products to meet needs. Kept inventory levels optimized and supplies organized for forecasted demands. Developed and communicated standard operating procedures to team of 55. Managed communications between team members, customers and vendors to keep operations efficient and successful. Show less