Experience

EPIC Behavioral Healthcare

• United States
• Mental Health Care
• 1 - 100 Employee

• Behavioral Health Technician

  • Oct 2021 - Present



U.S. Navy Reserve

• United States
• Armed Forces
• 700 & Above Employee

• Administrative Specialist

  • Mar 2019 - Present

  Supervised a workcenter of 20 individualsadministered evaluations on annual performance of subordinates.Coordinated and enhanced programs to ensure the full qualification of peers.Operated heavy machinery to assist with the delivery of necessary cargo. Supervised a workcenter of 20 individualsadministered evaluations on annual performance of subordinates.Coordinated and enhanced programs to ensure the full qualification of peers.Operated heavy machinery to assist with the delivery of necessary cargo.



Rebound Rehabilitation

• United States
• Medical Practices
• 1 - 100 Employee

• Physical Therapy Technician

  • Jul 2020 - Oct 2021

• Front Desk Receptionist

  • Jul 2020 - Oct 2021

  Coordinates patient schedule. Accepts and schedules new referrals from local physicians. Answers incoming phone calls. Processes medical records requests and attorney billing.



Altro Fitness Center

• United States

• Shift Supervisor

  • Mar 2019 - Nov 2019

  assisted with the management of new and existing member contractscollected membership fees when due.maintained a clean and positive environment for members and employeesanswered and directed phone calls as necessary. assisted with the management of new and existing member contractscollected membership fees when due.maintained a clean and positive environment for members and employeesanswered and directed phone calls as necessary.



NAVAL HOSPITAL AT JACKSONVILLE

• United States
• Medical Practices
• 1 - 100 Employee

• Information Technology Specialist

  • May 2015 - Mar 2019

  • Managed an office of 6-8 Technicians.• Resolved trouble tickets for hospital and branch clinic staff.• Directed incoming and outgoing phone calls for patients and hospital staff.• Assisted patients with scheduling and locating their physicians and/or appointments.• Kept record of Communication and Network discrepancies and solutions • Facilitated code drills andtraining to ensure staff readiness in case of emergency.• Relayed messages to and from oncoming/off going shift workers to guarantee hospital efficiency andkeep all staff informed of outstanding situations.• Drafted and disseminated Critical Situation Reports involving staff, patient, and equipment emergencies• Resolved trouble tickets involving interior hospital communications and provider workstations.Command Fitness Leader • Instructed Group physical training sessions consisting of up to 20 militarymembers within Naval Hospital Jacksonville through the Navy's Fitness Enhancement program.• Provided one one-on-one assistance and motivation to military members striving for their personalfitness goals • Assisted with scheduling of over 30 Command Fitness Leaders and Fitness sessions bothdepartmentally and command wide.• Demonstrated subject matter expertise by staying up to date with Navy physical fitness instructionsand ensuring all sessions and assessments were executed properly and safely.