Britney Charles Cole

Business Development Consultant at Validus Business Group
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US

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Experience

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Development Consultant
      • Jun 2020 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Management Reporting Associate
      • May 2014 - Jan 2021

      Distribute Executive, Administrative and Medical reports daily to multiple hospitals clients. Generate, alter, and edit 101 client reports using Embillz, Microsoft Office, and Business Objects programs, as well as proprietary departmental software. Compare Account Reconciliation Summary, Accounts Receivable, Monthly Cash Report & RVU data for accuracy and integrity. Analyze Embillz reports using proprietary intranet database and work with IT to correct any variances from Embillz data. Distribute monthly Executive, Administrative & Medical reports to internal and external contacts via e-mail. Coordinate with Practice Administration and Client Services staff on physicians and hospitals reporting needs. Update Finance Collection Spreadsheets for accuracy monthly through Microsoft Excel. Modify management reporting department client filter and tracker each month through Microsoft access.

    • Enrollment Specialist
      • Jul 2012 - Dec 2014

      Address client inquiries regarding Medicare advantage plan coverage for patients over 65 years in busy call center environment. Processed over 60 applications per month, ensuring accuracy of demographic and status eligibility information. Lead 20% customer inquiries regarding Medicare advantage plan enrollment and cancellation of applications while providing guidance on benefits. Organize filing of confidential benefit documents while ensuring compliance with company regulations.

    • United States
    • 1 - 100 Employee
    • Insurance Inquiry Representative
      • Oct 2013 - May 2014

      Contacted patient seen in the Emergency room by physicians to amend and/or verify insurance. Review patient physician bill for 100% accuracy and completeness and obtain any missing information from patient. Evaluated 10% patient’s insurance claim investigation results from medical insurance companies and any planned adjustments each month. Research 15 % of patient’s high deductible insurance accounts and collaborated with patients to set up payment plan. Trained 4 new employees to use Embillz, Intranet & phone system to contact patients to verify or obtain medical insurance information for hospital emergency visit.

Education

  • University of Maryland Global College
    Master of Science (M.S.), Health Information/Medical Records Administration/Administrator
    2017 - 2019
  • Strayer University
    Bachelor of Business Administration (B.B.A.), Health Services Administration
    2010 - 2014

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