Experience

Docker, Inc
• United States
• IT Services and IT Consulting
• 400 - 500 Employee
• Product Manager

  • Nov 2021 - Present


OpenStax, Rice University

• United States
• E-Learning Providers
• 1 - 100 Employee

• Product Manager, Reading Experience

  • Jan 2021 - Nov 2021

  • Own and manage the online reading experience of all book content on www.openstax.org, which receives 600k WAU. • Managed the internationalization of the reading experience and release of new books in Polish and Spanish• Complete continuous market research to determine product features that bring the most value to users and will be the most impactful for students to read and learn core college and high school subjects.• Collaborate across other product teams, customer success, and UX to increase average sessions per user by 10% (a key metric for measuring engagement in ed tech). • Work closely with developers to implement experiments and A/B testing to validate my product hypothesis and get buy-in before full feature implementation. • Improve SEO of book content through implementing more accurate meta descriptions and more dynamic social sharing. Show less

• Product Manager, Platform

  • Nov 2018 - Jan 2021

  • Own and manage internal production tools and content database through all phases of life-cycle including definition, development, and launch.• Coordinate with three separate teams comprising of nine developers to completely overhaul publishing system.• Create the epic and user stories and define acceptance criteria.• Create and manage backlog, roadmap, and vision for sprints and releases.• Closely coordinate with developers, QA team, and UX to ensure scalability, reliability, and quality of final product.• Actively test and troubleshoot features in coordination with QA team.• Create user documentation & support implementation of training• Manage risks and resolve issues that affect release scope, schedule, and quality• Demo new features at monthly demos & bi-weekly release candidate meetings Show less

• Content Manager/Product Owner

  • Feb 2014 - Nov 2018

  • Owner of ten textbook titles in all of their formats (webview, PDF, iBook, Kindle, and print)• Meet with vendors prior to book launch to determine book features, design, content and timeline.• Collaborate with front-end developers on book design (CSS), testing, implementation and technical documentation.• Support development by testing code rollouts, reporting regressions introduced in new code and providing feedback on new functionality. • Adhere to strict deadline on book release date through deliberate planning, launch, development, and testing of all book formats.• Closely coordinate with XML vendor and subject matter expert entities and key stakeholders through consistent review of progress and risk management.• Performs editorial and technical markup tasks associated with content development and textbook production, OpenStax Tutor course configuration, and OpenStax Exercise assessment preparation. • Assists in book design testing, implementation, and technical documentation.• Additional tasks include copy-editing, executing errata revisions, migrating content between servers, and crafting technical markup (XML & LATEX). • Provide support to end-users and assists the marketing team in execution of marketing activities. Show less


Stage Stores
• United States
• Retail
• 700 & Above Employee
• Multi-Channel Lead Content Coordinator

  • Aug 2011 - Feb 2014