Experience

Axe Roofing Ltd
• United Kingdom
• Construction
• 1 - 100 Employee
• Estimating Manager

  • Sep 2021 - Present

Rae of Sunshine Travel
• United States
• Travel Arrangements
• Owner

  • Aug 2020 - Present


Eco Green Roofs

• United Kingdom
• Construction
• 1 - 100 Employee

• Business Development Manager

  • May 2018 - Aug 2021

  • Following up new business opportunities and setting up meetings • Planning, preparing an giving presentations • Communicating new product developments to prospective clients • Overseeing the development of marketing literature • Continuing relationships with existing clients • Entertaining clients • Creating board reports • Running management meetings • Writing reports • Providing management with feedback • Chasing feedback on costs issued • Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement • Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients • Collaborate with design and sales teams to ensure that requirements are met • Maintain relationships with current clients and identify new prospects within the area you have been assigned • Possess a strong understanding of our products, our competition in the industry and positioning • Follow the latest industry developments and stay up-to-date on corporate competitors



SSS Management Services

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Saint Gobain Account Manager

  • May 2013 - May 2018

  assist in all areas of operation regarding management of SSS services and contractors/ suppliers associated to designated client account portfolio’s. ensure that requests for service(s) are processed, within set time-scale(s) to approved service providers. ensure close links with the Helpdesk associated to each client account are maintained to ensure all queries that may arise with client requests and/or contractor services are resolved as quickly and efficiently as possible so as to have minimum impact on service levels. provide assistance with presentations to potential/ existing clients and associated parties. provide technical and management assistance to client projects (refits, installations etc) as and when required. To provide regular reports as and when required to client and SSS management. To make recommendations to both clients and SSS Management in relation to service providers and/or SLA’s etc. To ensure that all supplier invoices associated to each client account are correctly processed and matched to job reference numbers – where applicable, obtaining the correct authority Authorise payment for all correctly processed invoices Ensure queries are raised with individual suppliers on all invoices found to be incorrect. To chase suppliers, ensuring errors are rectified with minimal delay Provide performance reports and to take part in regular review meetings with suppliers to ensure reporting and processing of all works complies with SLA’s associated to contract(s). 4 meetings must be held per annum as a minimum (quarterly), unless client determines otherwise. Ensure client account records are maintained on all SSS database(s). To identify and produce SSS service charge schedules for each designated client account as per agreed terms and conditions associated to contract.



Contacta Systems Ltd

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Operations Supervisor

  • Aug 2010 - May 2013

  • Putting orders on the inhouse system • Printing off the advice note paperwork that goes with the orders • Checking websites for companies such as Asda, HSBC, Argos etc, logging faults that my engineers will attend • Booking 25 engineers work consisting of Maintenance, Faults and Installs • Keeping to dates set i.e ‘HSBC have put an order in for 2 hearing loops they want them on the 27/10/10 to be installed’ I have to make sure the right engineer is in that area and attending that job • Using Excel to make a diary for the engineers • Making sure the engineers are happy to go out of their area and are happy to do out of hours work • Making sure that there is not too much travel in their day • Being very organized with the orders and the advice note paperwork that goes with the order when logged on the system, making sure it is filed in numeric order • Hitting a target within my team to book as many installs as that where the revenue is for the company and this is main priority •Organizing courtesy vans when the engineers van needs to be serviced • Arranging flights if need be for different areas • Arranging hotels for the engineers if they are travelling down to a different area • Making sure that the engineer isn’t working if he has done an out of hours job taking longer than 4 hours with travel accounted for • Running reports for certain customers, i.e. KPI reports, operational issue reports. • Running maintenance to be put onto our in-house system. • Dealing with any queries from the order inputter • First point of contact for the sales department • Making sure the service delivery department is running smoothly and on target • Running reports to check Service level agreements and reporting to management • Holding yearly appraisals to the order processing team • Holding weekly update meeting with the service delivery team and feeding back to management • Meeting clients and talking about new business • Meeting existing clients to talk over there accounts.



Kent Social Care Professionals Ltd.

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recuitment Consultant

  • Nov 2009 - Feb 2010

  • Responsible for sourcing and resourcing suitable candidates • Managing all existing accounts as well as generating new business through liaising with key clients and maximising sales • Placing candidates in various positions across the Healthcare / Medical market at all levels • Recruiting nursery assistants, support workers, Qualified Social workers and carers in accordance with ISO and CQC requirements • Making and closing sales calls. • Working to demanding targets and desire to make a difference for both clients and candidates. • Complete in-depth Interview candidates and reference check and network with other branches • Advertising all the live jobs on websites • Getting quotes for posters and business cards • Organising who will be printing our adverts (posters, Business cards, Leaflets) • Mail merges to clients and candidates advertising our company • In charge of dealing with problem timesheets • Calling clients every week when their rota is completed to see if we can be any assistance • CRB checks • Negotiate rates of fees if clients wish to deviate from the standard options available • Sorting out candidates CVs • Client visits, introducing myself • Obtaining feed back of clients • Sending progress reports to my clients • Dealing with enquiries face to face and telephone and email • Being target driven, tenacious, orgainised and am able to demonstrate the ability to deliver excellent customer service.