Experience

Grand Mercure Bengaluru at Gopalan Mall

• India
• Hospitality
• 1 - 100 Employee

• Guest Services Associate

  • May 2023 - Present

  Bengaluru, Karnataka, India - Answering and routing phone calls. . - Greeting visitors and clients (physically) . - Scheduling and schedule management. - Maintaining the physical and/or virtual office. - Mailing, shipping, etc. . - Take and deliver messages. - Bookkeeping and/or accounting duties. - Clerical tasks. - organization and preparation - manage email live chat, and others digital communication.



The park Bengalore

• Guest Services Associate

  • May 2022 - May 2023

  Karnataka, India -handling guest requests - answering international and external calls - hostess - handling micros pos - knowledge about cocktail and mocktail - use a till to take orders and payments. - serve drinks at the bar or at the table. - keep the bar clean and well stocked. - give advice on drinks to suit customers' tastes. - collect glasses and wash up.