Experience

Dr. Bernstein Diet & Health Clinics
• Wellness and Fitness Services
• 1 - 100 Employee
• System Administrator

  • May 2021 - Present


ONI

• Portugal
• Telecommunications
• 200 - 300 Employee

• Remote Monitoring Specialist

  • Jan 2019 - May 2021

  Monitored remotely, gave IT consulting including support in development and in devOps.

• IT Specialist

  • Jul 2015 - Jan 2019

  • Performed troubleshooting and assisted users with network connectivity, software, VPN, and operating system issues, ensuring that all business operations are supported by operational technology. • Troubleshot hardware devices, such as office printers, mobile devices, desktops, laptops, and IP phones, resolving bugs as needed. • Assisted in installation of new software releases and system upgrades and evaluated and installed patches as well as resolved any related issues. •… Show more • Performed troubleshooting and assisted users with network connectivity, software, VPN, and operating system issues, ensuring that all business operations are supported by operational technology. • Troubleshot hardware devices, such as office printers, mobile devices, desktops, laptops, and IP phones, resolving bugs as needed. • Assisted in installation of new software releases and system upgrades and evaluated and installed patches as well as resolved any related issues. • Installed and configured IT systems, servers, and routers to expand the infrastructure of the network and improve business operations. • Ensured security and efficiency of IT infrastructure by performing routine hardware inspections, following all safety protocols. • Managed and reported accurately as per assignments and maintained documentation regarding network hardware and software. • Improved network performance through monitoring and app prioritizing to keep network uptime up to 99.5%.



ALBtelecom Albania

• Albania
• Telecommunications
• 1 - 100 Employee

• Intern

  • Jun 2014 - Aug 2014

  • Modified existing databases and database management systems and made relevant updates. • Built, scaled, and secured corporate infrastructure, testing the internal virtualization environment (VMware). • Modified existing databases and database management systems and made relevant updates. • Built, scaled, and secured corporate infrastructure, testing the internal virtualization environment (VMware).