Brijesh Mendon

Quality Assurance Specialist at UnboundB2B
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Contact Information
us****@****om
(386) 825-5501
Location
Pune/Pimpri-Chinchwad Area, IN
Languages
  • Germanic languages Limited working proficiency
  • French, Middle (ca.1400-1600) Limited working proficiency

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Credentials

  • Certified Business Professional Master Executive Business Management
    Ural State Technical University
    Mar, 2015
    - Nov, 2024
  • Cisco Certified Network Professional (CCNP)
    Cisco Networking Academy
    Mar, 2011
    - Nov, 2024
  • Certified Business Professional Master Executive Business Management
    jaro education
    Mar, 2004
    - Nov, 2024
  • Certified International Trade Law Specialist (CITLS)
    IBMR Pune
    Mar, 2001
    - Nov, 2024

Experience

  • UnboundB2B
    • United States
    • Advertising Services
    • 200 - 300 Employee
    • Quality Assurance Specialist
      • Jul 2020 - Present

      Good relation and transparent communication with the existing customer Understand the environment and requirements of the customer Assess correctly the knowledge of the current projects going on at the customer and the influence and dependencies of the daily business (operations & projects) Sets priorities correctly, meets deadlines, informs involved positions Good relation and transparent communication with the existing customer Understand the environment and requirements of the customer Assess correctly the knowledge of the current projects going on at the customer and the influence and dependencies of the daily business (operations & projects) Sets priorities correctly, meets deadlines, informs involved positions

  • TrueQC LLC
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Data Quality Analyst
      • Jul 2019 - Jun 2020

      Conducting Audits on the generated business leads and to ensure it matches the criteria of the specification as per client Ensuring and detecting no fraudulence or malpractice is done in the system and with the voice log and to take action as per organizations compliance policy Quality Audit checks are performed as per the metrics, checklist and parameter Apart from internal quality audit check of team and self; also involve in rework to recheck the disqualified or qualified business leads are valid as per operations or client requirement Adhere and manage the KPI (Key Performance Indicator) and reporting to management and quality percentage snapshots and dashboard need to be published Sharing process improvement and implementation of pl;ans and executing it by assisting process manager to create the SOP on the changes in the process of BAU (Business As Usual) Helping in developing scripts for the new campaign as per its requirements and specification Helping in Preparing the Delivery templates and identifying the fault done in the sheet and highlighting and rectifying those before delivery of data Show less

  • XDBS Worldwide
    • United Arab Emirates
    • Advertising Services
    • 700 & Above Employee
    • Data Quality Analyst
      • Dec 2017 - Jul 2019

      Conducting Audits on the generated business leads and to ensure it matches the criteria of the specification as per client Ensuring and detecting no fraudulence or malpractice is done in the system and with the voice log and to take action as per organizations compliance policy Quality Audit checks are performed as per the metrics, checklist and parameter Apart from internal quality audit check of team and self also involve in rework to recheck the disqualified or qualified business leads are valid as per operations or client requirement Adhere and manage the KPI (Key Performance Indicator) and reporting to management and quality percentage snapshots and dashboard need to be published Sharing process improvement and implementation of pl;ans and executing it by assisting process manager to create the SOP on the changes in the process of BAU (Business As Usual) Involved in weekly calls with clients assisting to provide resolution and handling escalations Creating defect analysis report by EOD (End Of Day) providing RCA(Root Cause Analysis) and monitoring the process is followed as per the organizational set goals Mentoring, Training, and conducting PKT(Process Knowledge Test) and assisting new hires Communicating with other departments of the organization to understand the affect of the process and business requirements with operations, digital marketing team and customers/clients Helping in developing scripts for the new campaign as per its requirements and specification Show less

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Senior Executive Accounts Payable (Payments)
      • Jun 2015 - Jan 2017

      Forecasting the AP payments on daily Basis before the cutoff time Ensuring the payment is released without the error to bank before cut off time Ensuring the rejected and returned payments is cleared providing the reason as per bank Responsible for reporting of day to day payment summary Selected as Auditor for invoice and Debit note for reconciliation of accounts by coordinating with the Purchase order generator and invoicing team to get it cleared from the system after reconcile. Forecasting the AP payments on daily Basis before the cutoff time Ensuring the payment is released without the error to bank before cut off time Ensuring the rejected and returned payments is cleared providing the reason as per bank Responsible for reporting of day to day payment summary Selected as Auditor for invoice and Debit note for reconciliation of accounts by coordinating with the Purchase order generator and invoicing team to get it cleared from the system after reconcile.

  • Wipro
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Account Executive
      • Oct 2006 - Oct 2014

      Forecasting the AP payments on monthly basis and also providing the same on weekly basis to the treasury team which provides estimated fund available for payments Creating the Actual vs. Forecasting sheet and providing the reason for variation Monthly review with the customer related to team performance Handled supplier queries and arranging payment for suppliers on due date Mentoring the team members to learn the process; record the challenges, face and tried to curve it down Responsible for checking invoices & ensuring that they were in accordance with statutory compliance / Financial Authority Ensure prompt and accurate payments to suppliers within minimum TAT Responsible for managing team members attendance, absenteeism and holidays Maintaining and updating training documents (SOP) Standard Operating Procedure as and when required Responsible for handling regular 1-0-1 and team meetings Preparing monthly report card of challenges and updates, average handling time per transaction , quality & productivity metrics and discussed the same with US client Stream lined the process by applying new ideas and process tools Creditable for periodic performance review of team members Was selected for Business Transaction and training twice for UK and Europe (Hungary) Was part of Backlog team to reduce and provide innovation to make work easier Selected as SME - Subject Matter Expert and responsible to educate and provide awareness to make the standardization of the process Was also selected as Stage Owner to highlight the issues related to the stages of the order workflow and to provide resolution Was selected as Auditor to check the order workflow are performed as per the prescribe norms by clients Also responsible to work with Team Leads to manage the team and responsible for the performance of the team Selected as Project Manger to work on RFT (Right First Time) improvement plan and to bring the compliance unto the benchmark and target set by the client Show less

  • Imperial Traders Ltd
    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Finance Account Specialist
      • Jan 2005 - Oct 2006

      Responsible to render proper complete and daily trade summary report to management Responsible in the payment cycle to the vendor's Responsibility to check the day to day accounts and financial status of the firm Responsible to render proper complete and daily trade summary report to management Responsible in the payment cycle to the vendor's Responsibility to check the day to day accounts and financial status of the firm

  • Reliance Communications
    • India
    • Telecommunications
    • 700 & Above Employee
    • Sales And Marketing Specialist
      • Jun 2003 - Dec 2004

      Lead Role in communicating with relevant department for vendor payment and debit note Responsible to ensure that day to day work and target as per the schedule are met Responsible for Primary and secondary report of day to day payments summary Lead role in selling Mobile and Telecommunication services to major Corporate and individual by tele sales Responsible to render proper service after sale with the operational tele-services team; Utilizing relationship to ensure that product implementation schedules are met. Responsible for working with Channel Handling and to work and manage Sales Channel Team (POS, DSA, ISA, DAE,WW,WE) in sales promotion, Market penetration, Recycling of product and Merchandising. Also for updating details of channel teams banking and accounting information Also responsible for Primary and secondary sale of prepaid Mobile services. Show less

  • MOTHER CAT MANUFACTURING INDUSTRIES PRIVATE LIMITED
    • India
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Sales And Marketing Specialist
      • Jun 1999 - May 2003

      Paper Printing and Manufacturing co. Take Lead role in Selling Manufactured product and printed material to major corporate and individual by hard core marketing. Responsible to render proper services after sales by giving visit to the said customer or by giving service via tele phonic conversation Responsible in targeting prospective customer, follow up for the enquirers after advertisement displayed and collecting the technical data from the customer Responsible of collection of Payments Exploring and Marketing and advertising the product. Show less

  • S.J. Agrawal & Co
    • Pune/Pimpri-Chinchwad Area
    • Key Account Assistant
      • May 1997 - Nov 1998

      Finance Audit and Reconciliation, Book Keeping, Invoicing, Tally Operator, Auditor for Trust Firm, Manufacturing organization Finance Audit and Reconciliation, Book Keeping, Invoicing, Tally Operator, Auditor for Trust Firm, Manufacturing organization

Education

  • Ural State Technical University
    Master of Business Administration - MBA - International Executive, International Finance
    2014 - 2015
  • Cisco Networking Academy
    CCNA - Cisco Certified Network Associate, System, Networking, and LAN/WAN Management/Manager
    2010 - 2011
  • JARO INSTITUTE OF TECHNOLOGY MANAGEMENT AND RESEARCH PRIVATE LIMITED
    Master of Business Administration - MBA, Finance and Financial Management Services
    2001 - 2004
  • IBMR Business School
    Diploma in Foreign Trade, International Business, Trade, and Tax Law
    2000 - 2001
  • Mahatma Phule Institute Of Management and Computer Science
    Bachelor of Commerce - BCom, Banking, Corporate, Finance, and Securities Law
    1997 - 2000
  • Sanghvi Institute of Management and Science (MCA)
    High School Diploma, International Business/Trade/Commerce
    1995 - 1997
  • St Andrews High School - India
    High School Diploma, Financial Mathematics
    1985 - 1995

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