French Translator

• Aug 2019 - Present

Sales

• Jul 2016 - Jul 2019

Q: What is OMNI?A: OMNI is a direct manufacturer of office furniture for more than 16 years, exporting mainly to US and EU market.Q: What OMNI can offer?A: Our main products: office workstation, height adjustable desk, soft seating, power solution, filing cabinets, etc.OMNIMAX, our US warehouse, founded in 2011, not only serves as an after-sales service center, but also faciliates our US customers.With a superb engineer team and UK designer, we have launched a series of new arrivals these years, espeically the best-seller: bench desk system.If any office projects or special requirements on products, just let us know. OMNI team will always be here to provide you a perfect office solution!Q: What I do in OMNI?A: 1. Reply to inquiries on e-commerce platform, such as Alibaba & MIC. 2. Join to office furniture show and explore more customers. 3. Operate the order management systems, like SAP, ERP, etc. 4. Learn knowledge about new arrivals. 5. Look for the feedback on market about our products.Welcome to OMNI factory~

French Customer Service

• Apr 2016 - Jul 2016

Q: What is SHEIN?A: As an international B2C fast fashion e-commerce plaform, SHEIN is specialized in women's wear. Founded in October 2008, with the philosophy "everyone can enjoy the beauty of fashion", its business covers more than 220 countries and regions around the world. Q: What I do in SHEIN?A: I worked as a French customer service.Q: What I do everyday?A: 1. Reply emails, answer the customers' questions about their orders 2. Phone to the customers if urgent. 3. Sort out all the problems in work and report to my group leader for improvement.