Brigitte Emond
Operator at On Call Centre- Claim this Profile
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Bio
Experience
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On Call Centre
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Canada
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Telecommunications
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1 - 100 Employee
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Operator
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Apr 2011 - Present
Take incoming calls for many companies in and around the Ottawa district. Listen attentively to each and every call in order to take down information efficiently using a vast variety of tools. Dispatch urgent calls to emergency personnel. Follow strict guidelines. Team leader from 2011-2013. Listened, monitored and coached other representatives. Gave feedback and advice to new employees. Take incoming calls for many companies in and around the Ottawa district. Listen attentively to each and every call in order to take down information efficiently using a vast variety of tools. Dispatch urgent calls to emergency personnel. Follow strict guidelines. Team leader from 2011-2013. Listened, monitored and coached other representatives. Gave feedback and advice to new employees.
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