Brigitte Dunaway

Professor at School of Business - Continuing Education at Conestoga College
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA
Languages
  • English -
  • German -

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Credentials

  • Successful Networking
    LinkedIn
    May, 2021
    - Nov, 2024
  • Super Connecting: The Secret of Professional Networking
    LinkedIn
    May, 2021
    - Nov, 2024
  • Phone-Based Customer Service
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Indigenous Canada
    Coursera Course Certificates
    Jul, 2019
    - Nov, 2024

Experience

    • Professor
      • Aug 2019 - Present

      Professor- School of Business, Continuing Education, Hospitality and Culinary Arts• Teach using a variety of techniques to encourage student critical thinking• Organize, prepare, facilitate and design lesson plans and assignments• Establish positive classroom management to promote creativity and enthusiasm from adult students• Evaluate student's progress by administering and grading test and assignments Professor- School of Business, Continuing Education, Hospitality and Culinary Arts• Teach using a variety of techniques to encourage student critical thinking• Organize, prepare, facilitate and design lesson plans and assignments• Establish positive classroom management to promote creativity and enthusiasm from adult students• Evaluate student's progress by administering and grading test and assignments

    • Professor
      • Jun 2018 - Present

      • Mentor and guide students to make sure essential employability skills are provided• Manage time and other resources to ensure curriculum and deadlines are met• Work in a team and as an individual to create an effective working environment• Evaluate student assignments and presentations and offer positive feedback • Work in a team and as an individual to create an effective learning environment • Mentor and guide students to make sure essential employability skills are provided• Manage time and other resources to ensure curriculum and deadlines are met• Work in a team and as an individual to create an effective working environment• Evaluate student assignments and presentations and offer positive feedback • Work in a team and as an individual to create an effective learning environment

    • Canada
    • Airlines and Aviation
    • 700 & Above Employee
    • In-Flight Check Purser/Flight Attendant
      • Mar 2011 - Present

      • Monitor the standards relating to in-flight procedures, methods and skills • Observe the performance of Pursers and Flight Attendants; correct any errors in service etiquette, grooming standards and interpersonal skills as well as recommend further training• Conduct Cabin Crew performance assessments ensuring compliance with safety and service procedures, rooming standards and company policies are followed• Provide immediate feedback on performance and be available to answer questions • Ensure that all Pursers and Flight Attendants under evaluation are proficient in safety knowledge and meeting the highest of safety standards• Mentor and provide guidance and motivation to ensure the highest standard of safety and the consistent delivery of premium service onboard.• Act as a key liaison to counsel Cabin Crew on a daily basis, opening channels of communication, demonstrate support and commitment to their needs• Address and increase morale on-line, highlighting areas of concern which will be raised to the Manager, In-Flight Services• Provide care, guidance and assistance whenever abnormal circumstances onboard, whether emergency, medical or personal occur• Actively participated in Porter's Safety Management System (SMS)

Education

  • Aldershot High School
    High School Diploma, OAC
    1983 - 1988

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