Experience

Araza

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Oct 2015 - Present

• Consultant

  • Nov 2014 - Oct 2015

  Responsible for providing consulting services to a number of Australian Organisations specialising in:• Project Management• Business/Systems Analysis • Resource Management• Change Management• Solution Design• System Testing • Documentation


Quintiq
• Netherlands
• Software Development
• Project Manager

  • Apr 2015 - Oct 2015


Swinburne University of Technology

• Australia
• Higher Education
• 700 & Above Employee

• Project Manager - S1P Training

  • Jul 2013 - Oct 2014

  Responsibilities • Prepare and execute an appropriate training strategy and plan for the S1P project • Recruit, train, and manage a team of instructional designers • Lead the design, development, delivery, and implementation of the go-live and ongoing training program • Establish and coordinate a training schedule in line with project go-live and long term key business activities; • Securing training infrastructure, facilities, resources and equipment • Ensure staff attendance through effective communication • Monitor and measure attendee capability during and after training to ensure success Show less



DST Global Solutions

• United Kingdom
• Real Estate

• Senior Project Manager

  • Feb 2012 - Jun 2013

  Responsible for: • Programme management and end-to-end project management • Management of fixed price, time and materials, R&D, and professional services project budgets • Effective project planning &resourcing in line with organisational governance &d product direction • Tracking project performance, budget, quality, and documentation • Managing client and internal stakeholder expectations • Establishing steering committees & regular project reporting to internal & external stakeholders • Identifying, resolving and tracking project risks and issues • Assisting with client implementation strategies & organising Project Delivery support/ training • Arranging project handovers and training for the DST client support team Show less



UXC Professional Solutions

• Australia

• Consultant

  • 2011 - Feb 2012

  Responsible for providing consulting services to a number of Australian Organisations specialising in: • Project Management • Business/Systems Analysis • Resource Management • Change Management • Solution Design • System Testing • Documentation Responsible for providing consulting services to a number of Australian Organisations specialising in: • Project Management • Business/Systems Analysis • Resource Management • Change Management • Solution Design • System Testing • Documentation



Monash University

• Australia
• Higher Education
• 700 & Above Employee

• Project Manager/Lead Business Analyst - Process Improvements; Web Systems Co-ordinator

  • May 2003 - Dec 2010

  Responsible for:• Initiation & end-to-end project management of enhancements & new system/business projects • Management of direct reporting staff & cross-functional project teams across multiple campuses • Development & execution of clear & concise project plans and schedules; solution documents; functional specifications; test cases; system configuration; training/support material and demonstrations• Managing the online Web Enrolment System (WES) & Callista SMS (Student Management System)• Designing and delivering new systems interfacing to Callista and other Monash systems such as SAP, Student Portal, CRM to meet the ever changing university requirements• Providing expert user support by troubleshooting any system anomalies• Collecting and analysing user feedback • Identifying and initiating opportunities for continuous process improvement and system growth for WES, Callista, and other Monash systems Show less

• Project Officer; Senior Student Services Officer; Student Services Officer

  • Jun 2001 - May 2003

  Responsible for• Managing, delegating, training and coordinating tasks for 3 staff• Coordinating enrolment and Faculty Orientation sessions• Developing training and procedural documentation• Providing sound course advice to current and prospective students• Investigating, resolving and processing all student enquiries/anomalies relating to the student lifecycle from admission through to graduation• VTAC selection officer; Representative and coordinator for the Orientation and Graduation committees; BMS (Business Management System) officer; Open Day representative; Allocate Plus representative; Green office representative; Caulfield office Floor Warden• Maintaining and developing the Faculty’s Ask.Monash help content and policy bank Show less



TMP Worldwide Australia

• Temp/Consultant

  • 1998 - 2001

  Assignments: • Legal Clerk – Credit Solutions Australia Pty Ltd/ M J Murray & Associates Pty Ltd • Customer Service Representative – Arlec Australia • Office Administration – Bosch Australia • Reporting Officer – Gillette Australia Pty Ltd • After Sales Care Officer – Henley Homes Assignments: • Legal Clerk – Credit Solutions Australia Pty Ltd/ M J Murray & Associates Pty Ltd • Customer Service Representative – Arlec Australia • Office Administration – Bosch Australia • Reporting Officer – Gillette Australia Pty Ltd • After Sales Care Officer – Henley Homes