Experience

Le Labo Fragrances

• United States
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Assistant Store Manager

  • Jan 2022 - Present



Off-White

• Italy
• Retail Luxury Goods and Jewelry
• 200 - 300 Employee

• Assistant Store Manager

  • Sep 2020 - Jan 2022



Versace

• Retail Apparel and Fashion
• 700 & Above Employee

• • Nov 2018 - Aug 2020

  · Recognized as one of the brands employees of the year in 2019, alongside 3 others in the US, for exceeding KPI standards and performance. · Had 40% redemption rate which was the highest in the region of outreach done by employees.· Earned top 5, within 3 months span, in region for excelling in outreaching goals set by company.· Consistently held perfect scores in secret shops, highest scores received in company. · Created lasting relationships with top repeat clients, ensuring they feel part of the Versace family by exceeding expectations, showing genuine appreciation, and requesting feedback for direct conversations with buyers for boutiques needs.· Ensured each walk-in received top selling ceremony standards, and information was exchanged for possibility of future sales. Show less

• • Jul 2018 - Nov 2018



Michael Kors

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Store Manager

  • Mar 2014 - Jun 2018

  ‣ Executed monthly floorsets per corporate direction and led corporate visits. ‣ Trained new hires on core and seasonal product knowledge. ‣ Utilized KorsConcierge to promote associates clienteling, sales and managing store tasks. ‣ Led by example with new loyalty program, KorsVIP, to promote employee compliance. ‣ Interviewed candidates and assisted in staffing decisions. ‣ Assigned employees specific goals and duties to best meet the needs of the business. ‣ Developed associates’ sales techniques to maximize sales. ‣ Consistently drove volume in store sales through personal sales (20%). ‣ Conducted store inventories semiannually. ‣ Interim Store Manager for 3 months while Store Manager was on leave. Show less



SWAROVSKI

• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Brand Ambassador

  • Mar 2012 - Mar 2014

  ‣ Served as a peer coach for new sales associates. ‣ Collaborated with members of home office for in store and offsite events to increase brand awareness. ‣ Generated over 100 repeat clients through exceptional customer service. ‣ Developed positive customer relationships through personable interactions. ‣ In-depth knowledge of the merchandise and store. Promoted and implemented new ideas for increasing sales. ‣ Met established monthly membership sales goals. ‣ Served as a peer coach for new sales associates. ‣ Collaborated with members of home office for in store and offsite events to increase brand awareness. ‣ Generated over 100 repeat clients through exceptional customer service. ‣ Developed positive customer relationships through personable interactions. ‣ In-depth knowledge of the merchandise and store. Promoted and implemented new ideas for increasing sales. ‣ Met established monthly membership sales goals.



Betsey Johnson

• Retail Apparel and Fashion
• 1 - 100 Employee

• Stylist

  • Dec 2010 - Mar 2012

  ‣ Maintained knowledge of current sales and promotions. ‣ Enforced policies regarding payment, exchanges and security practices. ‣ Greeted customers in a timely fashion while quickly determining their needs. ‣ Recommended merchandise to customers based on their needs and preferences. ‣ Promoted new collections, planned events and helped to bring in new clients. ‣ Maintained knowledge of current sales and promotions. ‣ Enforced policies regarding payment, exchanges and security practices. ‣ Greeted customers in a timely fashion while quickly determining their needs. ‣ Recommended merchandise to customers based on their needs and preferences. ‣ Promoted new collections, planned events and helped to bring in new clients.