Experience

Drieam

• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success Manager

  • Sep 2022 - Present



Twotone Amsterdam

• Netherlands
• International Trade and Development
• 1 - 100 Employee

• Account Project Manager

  • May 2021 - Jul 2022

  Responsibilities: Making sure that required magazines are printing the stories my clients want to tell, launching the new products and introducing them to the European market, taking care of the news coverage in Europe and reporting it, managing a team of 5 people, organizing events for journalists, shop opening event, writing and publishing press releases, organizing the creative production. Responsibilities: Making sure that required magazines are printing the stories my clients want to tell, launching the new products and introducing them to the European market, taking care of the news coverage in Europe and reporting it, managing a team of 5 people, organizing events for journalists, shop opening event, writing and publishing press releases, organizing the creative production.



Smith & Associates

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• International Account Representative

  • Jan 2020 - Sep 2020

  Helping companies source their electronic components on time and ensuring the highest quality by providing testing services. Working on Cost Savings Programs- PPV and Vendor Management Programs by using our global reach to get the most competitive pricing. Ensuring ITAD projects are handled fully from arranging the pickup of the hardware to HDDs wiping, shredding, and providing certifications. Focused on a personal approach for each client in order to provide the most customized services to fit their needs in the electronic component industry. Show less

• Sales Assistant

  • Sep 2018 - Jan 2020

  Responsible for following up with the orders, taking care of invoices, and data entry. Working on the CRM platform to provide quotations, order approvals, and request testing services if needed. Working on cost savings program PPV- by providing part match offers that match with clients' target prices. Generating leads by cold calling and LinkedIn research. Handling RMAs, working on yearly projects, and their component scheduling. Perusing that orders are shipped, meeting clients' expectations. Buying excess components and selling it to other customers who are in need of it. Show less



hugo.

• Amsterdam Area, Netherlands

• Sales and Marketing Specialist

  • Jan 2018 - Aug 2018

  Hugo allows event organizers to manage their fanbase by creating consumer profiles from different sources such as ticketing data, newsletter subscriber lists, and questionnaire input. Responsibilities: customer support, research customer experience satisfaction through questionnaires and surveys, create and deliver branded reports from collected surveys about festival experiences, create chatbot responses, communication flows, and website visitor guides (for customer’s websites), create pre-made chatbot template, design and build branded client email newsletter, write blog posts about customer relationship nurturing Show less



Quriobot

• Netherlands
• Software Development
• 1 - 100 Employee

• Sales and Marketing Specialist

  • Jan 2018 - Aug 2018

  Quriobot is a new way of asking your customers questions to gain crucial insights in their preferences while increasing engagement. We do not only provide you with cutting-edge conversational user interfaces, we analyze your existing data and jointly establish your requirements and overviews of insights which need to be delivered. We make sure you collect data which can immediately be used in daily operations. Your customers will appreciate our branded experience compared to all existing online forms out there. Show less



Amadore collection Zeeland

• Netherlands
• Travel Arrangements
• 1 - 100 Employee

• Bartender/waitress

  • Mar 2015 - 2017

  Amadore Hotels & Restaurants is met 4 hotels, 8 café – restaurants, een Wellness center en Catering service de grootste en meest gastgerichte keten van Zeeland. Amadore Hotels & Restaurants is met 4 hotels, 8 café – restaurants, een Wellness center en Catering service de grootste en meest gastgerichte keten van Zeeland.