Experience

Ascend Digital Solutions Ltd.

• Ghana
• IT Services and IT Consulting
• 1 - 100 Employee

• Core Network Manager

  • Nov 2021 - Present



HR Consult & Tata Communications

• Ghana

• Telecom Billing Consultant

  • Apr 2021 - Oct 2021



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• CBS and Product Development Engineer

  • Aug 2019 - Apr 2021

• Postpaid Billing Analyst

  • Oct 2017 - Aug 2019

  Key accountabilities and decision ownership;1. Review and maintain accurate tariff, pricing rules and plans in the billing system to ensure accurate charging.2. Support in the deployment and testing of new postpaid, hybrid, IOT and Data products in the billing system.3. Produce timely and accurate monthly bills for all postpaid and hybrid customers.4. Maintain and monitor the billing system’s CBP, OCG, BMP, Invoicing, AR and Debt Collection modules.5. Support other systems in the billing ecosystem (Mediation, Broadband, Interconnect, Reporting).6. Support roaming tariff configurations, testing and post launch troubleshooting.7. Work with technology teams and other business units on new products and promos feasibilities Show less



Millicom (Tigo)

• Luxembourg
• Telecommunications
• 700 & Above Employee

• IN / CBS Engineer

  • Jul 2016 - Oct 2017

  • Handling of O&M activities of the CBS, UVC, EVC, USAU, URP platform • Performing integration tests for any new node or new application/feature being put in production according to MIC specifications. • Supervising the performance of Bill run activities for Postpaid and Hybrid Subscribers. • Configuring new Products in line with commercial objectives • Providing support for NOC and Call Center Agents • Development of in-house applications to aid day-to-day IN operations. • SCP operations and maintenance of Huawei Equipment • Monitoring of KPIs and CDRs Show less



Huawei Technologies

• CBS Engineer

  • Aug 2015 - Jul 2016

  • Pre-cutover and Post-cutover testing of CBS 5.5 • Bill run Performance and Supervision • OCG, CBP, INV, BMP and AR Operations and Maintenance • Test and Implementations of new customer requirements and complaints • Product configuration on CBS 5.5 • Error analysis and defect resolution of services on CBS 5.5 • Pre-cutover and Post-cutover testing of CBS 5.5 • Bill run Performance and Supervision • OCG, CBP, INV, BMP and AR Operations and Maintenance • Test and Implementations of new customer requirements and complaints • Product configuration on CBS 5.5 • Error analysis and defect resolution of services on CBS 5.5



BusyInternet

• Ghana
• IT Services and IT Consulting
• 1 - 100 Employee

• System Administrator, Intern

  • Jun 2013 - Aug 2013