Experience

BC Creative, LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Owner & CEO

  • Jul 2020 - Present

  At BC Creative, we specialize in empowering businesses with comprehensive operations and growth strategies. Our mission is to seamlessly integrate expert day-to-day operations and strategic consulting to position your company for efficiency and success. 🔍 What We Do: Harnessing our deep industry insights and collaborative approach, we guide businesses towards optimized performance. By entrusting your critical tasks to our dedicated team, you're free to focus on what you do best, while we fine-tune the operational machinery. 🚀 Our Promise: ✅ Amplify Confidence: We help you stride forward with confidence, knowing that your business is backed by meticulously crafted strategies and streamlined systems. ✅ Elevate Bottom Line: Our strategies are finely tuned to not only enhance efficiency but also to boost your bottom line. We believe that success is a fusion of effectiveness and profitability. ✅ Long-Term Vision: We're not just about quick fixes. Our solutions are designed to position your business for sustained growth and prosperity in the long run. Are you ready to unlock your full potential? Let's collaborate to create a future of growth and success. Connect with us today! Show less



CELANESE CHIROPRACTIC HEALTH & PERFORMANCE LLC

• Marketing Coordinator / CA

  • Jan 2019 - Apr 2020

  Managed company's Instagram, Facebook, YouTube, and Yelp accounts; developed, documented, and implemented social media strategies to increase brand awareness and engagement for CCHP; delivered creative, original content over multiple social media platforms; overhauled entire Instagram business page to make it more attractive and engaging for our followers; rebuilt our YouTube channel to be a constant resource for our patients; coordinated with the Director of Marketing on all outside and open house events; researched and implemented emerging trends in social media; developed and analyzed engagement reports to determine best time to post content; created all in-house marketing graphics using Microsoft Office products; established multiple marketing campaigns to drive new business and increase patient engagement within and outside the office; ensured cleanliness and proper operation of all therapy equipment; performed patient therapies including muscle stimulation, mechanical traction, and compression therapy, and administered all front desk duties including: scheduling future patient appointments using ChiroTouch, pulling insurance verifications, inventorying all supplies, products, and apparel; preparing and maintaining accurate patient information Show less



Race Roster

• Canada
• Events Services
• 100 - 200 Employee

• Customer Success Representative

  • Jun 2019 - Sep 2019

  Facilitated the transition from the RacesOnline platform to the Race Roster platform; collaborated with the Business Development team to execute customer tasks and requests; triaged, analyzed, and solved support requests from users of the RacesOnline platform; assisted in the creation and sharing of necessary education, knowledge articles, and job aids to customers and employees; worked closely with other Customer Success team members to meet customer needs; worked with accounting and IT teams on issues related to events Show less



Capstone Event Group

• United States
• Spectator Sports
• 1 - 100 Employee

• Myrtle Beach Marathon Assistant Race Director

  • Jan 2019 - Mar 2019

  Oversaw the marathon expo, finish line and fun run; secured food, beverage, and merchant vendors; coordinated planning for race day setup for over 5000 runners; mobilized over 100 volunteers; collaborated with other team leaders using Dropbox and Asana; helped facilitate police, medical, city support staff; obtained all necessary permits; set up and clean up of race site Oversaw the marathon expo, finish line and fun run; secured food, beverage, and merchant vendors; coordinated planning for race day setup for over 5000 runners; mobilized over 100 volunteers; collaborated with other team leaders using Dropbox and Asana; helped facilitate police, medical, city support staff; obtained all necessary permits; set up and clean up of race site



Start2Finish Event Management

• United Kingdom
• Events Services
• 1 - 100 Employee

• Lead Race Director

  • Jan 2016 - Dec 2018

  Produced 25 running races per year from start to finish including marketing, course certification and permitting, vendor coordination, volunteer management, race course, water stops, set up and clean up; created schedules for and managed part time staff during each event; trained new race directors as needed; project management using Basecamp; client management; design race bibs using Adobe Illustrator; designed race websites on RacesOnline using Adobe Illustrator and HTML; organizing staff, equipment, and resources across multiple events per week; collaborated with other race directors in the office to assist with their race needs each week Show less



RacesOnline

• Events Services

• Manager of Customer Service Division

  • Mar 2016 - Aug 2017

  Triaged, analyzed, and solved support requests from users of the RacesOnline platform; built race and volunteer registrations and custom race websites using HTML and Adobe Illustrator; worked closely with other Customer Success team members to meet customer needs timely and effectively via the HappyFox platform; collaborated with the IT and Business Development teams on issues related to events, websites, and registration Triaged, analyzed, and solved support requests from users of the RacesOnline platform; built race and volunteer registrations and custom race websites using HTML and Adobe Illustrator; worked closely with other Customer Success team members to meet customer needs timely and effectively via the HappyFox platform; collaborated with the IT and Business Development teams on issues related to events, websites, and registration



Radford Chamber Of Commerce

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Intern

  • Aug 2015 - Jan 2016

  Coordinated community events including the Annual Banquet, charity golf tournament, and multiple "business after hours" events; secured monetary and gift donations for the Annual Banquet and golf tournament; developed and implemented a sponsorship packet for the golf tournament to help secure sponsors at different price points; developed training materials and an organizational chart for future interns; reconciled all chamber member information through Quickbooks; invoiced and took payments from chamber members through Quickbooks; organized the chamber member database through Microsoft Office Show less



Nesselrod on the New River

• Hospitality

• Wedding and Event Coordinator / Reservations Manager

  • Jan 2015 - Jan 2016

  Produced 26 weddings from May to October, the largest annual beer festival in the New River Valley, and the summer "Fridays after 5" concert series; executed details for all weddings, intimate to large; acted as the primary source of contact for all vendors during each wedding; maintained the event calendar and all wedding contracts; met with and followed up with potential clients; created event timelines and schedules and communicated itineraries with all parties involved to meet strict timelines; coordinated over 20 different beer vendors as well as multiple food vendors and 5+ bands for the New River Brew Fest; collaborated with the City of Radford to secure beer and food for the summer concert series Confirmed and scheduled reservations for the five unique rooms of the bed and breakfast; created and sent invoices using QuickBooks; coordinated with Radford University to host guest speakers, faculty and staff applicants, the Board of Visitors, and extended stays for visiting researchers; planned breakfasts and dinners for guests Show less



Hannifan's BBQ & Grill

• Front of House Manager/Marketing Manager

  • Jul 2014 - Jan 2015

  Created advertising for special events and promotions using Microsoft Publisher; produced original content for our Facebook advertising; devised marketing strategies to bring in new business during specific times of day/week; designed all menu graphics using Microsoft Publisher; redesigned the point of sales system to be more efficient; developed catering packages for large and small events; developed "side work" chart for servers to ensure a high quality standard of cleanliness and accountability; responsible for creating the weekly schedule for all front of house staff; supervised 20+ employees; promoted from server to Front of House manager in less than two months; resolved all customer complaints with courtesy and professionalism; developed and implemented an inventory system Restaurant closed in January 2015 due to family matters. Show less