Bridie Morell
Learning and Development Consultant and Project Lead at Community Housing Aotearoa Ngā Wharerau o Aotearoa- Claim this Profile
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French Limited working proficiency
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English Native or bilingual proficiency
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Bio
Tia F.
An amazing Team Leader who puts the needs of her team first. Knowledgeable in strategies to develop client and collegial relationships. Effective at building rapport within her team and work environment. Always looking for ways to improve herself, her team and the business.
Elisabeth Nielson
Bridie brings passion and humour to everything she does. She is deeply invested in improving the capabilities of the organisation, and works hard to make systems and processes better. She also cares deeply about her staff, and is extremely supportive of them, both in terms of their work and career development, and their personal interests.
Tia F.
An amazing Team Leader who puts the needs of her team first. Knowledgeable in strategies to develop client and collegial relationships. Effective at building rapport within her team and work environment. Always looking for ways to improve herself, her team and the business.
Elisabeth Nielson
Bridie brings passion and humour to everything she does. She is deeply invested in improving the capabilities of the organisation, and works hard to make systems and processes better. She also cares deeply about her staff, and is extremely supportive of them, both in terms of their work and career development, and their personal interests.
Tia F.
An amazing Team Leader who puts the needs of her team first. Knowledgeable in strategies to develop client and collegial relationships. Effective at building rapport within her team and work environment. Always looking for ways to improve herself, her team and the business.
Elisabeth Nielson
Bridie brings passion and humour to everything she does. She is deeply invested in improving the capabilities of the organisation, and works hard to make systems and processes better. She also cares deeply about her staff, and is extremely supportive of them, both in terms of their work and career development, and their personal interests.
Tia F.
An amazing Team Leader who puts the needs of her team first. Knowledgeable in strategies to develop client and collegial relationships. Effective at building rapport within her team and work environment. Always looking for ways to improve herself, her team and the business.
Elisabeth Nielson
Bridie brings passion and humour to everything she does. She is deeply invested in improving the capabilities of the organisation, and works hard to make systems and processes better. She also cares deeply about her staff, and is extremely supportive of them, both in terms of their work and career development, and their personal interests.
Credentials
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Certified Mentor
MentorloopMay, 2022- Nov, 2024 -
Mental Health First Aid
St John AmbulanceDec, 2019- Nov, 2024 -
Kirkpatrick Four Levels® Evaluation Certification - Bronze Level Certified Professional
Kirkpatrick Partners, LLCDec, 2017- Nov, 2024 -
Up and Running with Articulate Storyline 2
Lynda.comJan, 2016- Nov, 2024 -
Competent Communicator
Toastmasters International -
Competent Leader
Toastmasters International -
Member
NZATD
Experience
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Community Housing Aotearoa Ngā Wharerau o Aotearoa
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New Zealand
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Non-profit Organizations
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1 - 100 Employee
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Learning and Development Consultant and Project Lead
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Feb 2023 - Present
I'm supporting Community Housing Aotearoa (CHA), a peak body for community housing providers, to develop workforce capability in the community housing sector, including the development of a capability framework and working with Toitu te Waiora on a new tertiary qualification for community housing kaimahi. I'm supporting Community Housing Aotearoa (CHA), a peak body for community housing providers, to develop workforce capability in the community housing sector, including the development of a capability framework and working with Toitu te Waiora on a new tertiary qualification for community housing kaimahi.
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Accessible Properties Ltd
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New Zealand
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Learning and Development Consultant
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Jul 2022 - Present
I've been supporting this amazing community housing provider since July 2022, and achievements to date include - L&D strategy/plan consulting - developed an organisation-wide induction programme, which included training for managers in the importance of induction and how to deliver an amazing new employee experience. Designed and developed new staff member guide, manager guide, buddy guide, comprehensive onboarding checklist, 90-day induction planner and intranet comms page - developed a leadership capability framework - assesssed current leadership capability based on existing employee metrics (engagement+ exit surveys etc) plus self- and manager-evaluation of capability - assessed existing leadership development programme of parent organisation against this organisation's capability framework and current capability levels - wrote a comprehensive leadership capability recommendations report for the senior leadersip team - developed comprehensive role-specific inductions for 4 positions, including a SLT (general manager) position Show less
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allfields
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New Zealand
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Information Technology & Services
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1 - 100 Employee
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Learning Lead for Powerco project (Competency Framework and L&D current state analysis)
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Oct 2022 - Feb 2023
Supported the fabulous Allfields change management team to develop a role-specific competency framework for a technical team at Powerco. Allfields: - developed the competency framework and an associated embedding/implementation plan - developed a strategy to build and implement a learning programme to support competency development and progression My role was one of consulting and coaching on the development of the capability framework, and taking the lead on the learning programme development strategy. (This was a short term, concurrent contract) Show less
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allfields
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New Zealand
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Information Technology & Services
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1 - 100 Employee
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Learning Lead for Powerco project (Change and learning)
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May 2022 - Jun 2022
Supported Powerco to increase the capability of their change and learning advisors. Designed and delivered a blended learning programme focusing on performance consulting, learning needs analysis and learner profiling, working with subject matters, and designing learning. This work was concurrent with the Oranga Tamariki work I was doing.
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Learning Lead at Oranga Tamariki (Ministry for Children)
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Jan 2022 - Jun 2022
Fixed term contract role to lead the learning workstream of the SAP implementation project.
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Change Manager at Ministry of Health
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Jul 2021 - Dec 2021
Fixed term contract at the Ministry of Health in the Data and Digital directorate, supporting the NZ COVID Tracer App, My Covid Record (including vaccination certificates), Digital Enablement and Hira programmes.
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Wellington City Council
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New Zealand
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Government Administration
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700 & Above Employee
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Learning and Development Manager
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May 2018 - Jul 2021
I led a team of learning & development professionals to create and curate amazing learning experiences for WCC staff. Achievements include• Created a 21st century learning practice through introduction of standardised & consolidated L&D tools & practices: from needs analysis to evaluation, accessibility standards to peer review. Changed programmes that were adding little value & lifted the standard of core learning programmes.• Developed a Capability Uplift Plan that sets out the capabilities WCC needs to develop over the next three years to help it achieve its objectives & prepare its people for the future of work.• co-piloted development of core capability framework and aligned core capabilities to current learning programmes• Delivered a bespoke 16-module management skills programme• Implemented Kirkpatrick New World Model for training evaluation – including successful bronze certification of 16 practitioners, development of evaluation strategy & level 3 evaluation of flagship learning programmes• Spearheaded & delivered the implementation of Totara Learn & managed a subsequent system upgrade• Managed the 2021 comprehensive review of the leadership development programme & planned the implementation of its recommended changes & additions• Established bicultural capability learning programme – using curated & created resources, blended learning delivery, te reo classes for all staff, supported noho marae & converted two ‘leading leaders’ modules to support bicultural capability leadership• Led the conversion of face-to-face software/systems training to best practice simulation-based eLearning modules• implementation of comprehensive post-implementation training programme to support adoption of new finance software• Introduced a literacy, numeracy & digital literacy programme• With OD colleagues, reviewed & refreshed organisation-wide induction programme• Supported the wider P&C leadership team on OD, culture, engagement & inclusion initiatives Show less
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Senior Learning & Development Advisor (equivalent to typical L&D Mgr role)
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Sep 2016 - May 2018
Worked with OD team, HR directorate and the wider business to develop and implement a People and Capability Strategy underpinned by a comprehensive and blended learning programme, including the introduction of contemporary L&D practice and IT solutions to support our goal of being a Smart Council.
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IT/IM Training
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Oct 2014 - Sep 2016
Key achievements:• completed comprehensive current state analysis of IT training at WCC with over 70 recommendations, the majority of which have been implemented• spearheaded and led development of IT Training Strategy for WCC • leadership of Learning & Development Advisory Panel: a cross-Council group of training, learning and development professionals who support Organisational Development initiatives and share best practice (this work is ongoing)• substantive contribution to induction and onboarding working groups which resulted in the Head Start programme for new employees and documented end-to-end onboarding process• introduced and implemented instructional design, evaluation (Kirkpatrick) and blended learning approaches to training and development at Council• active participation in working groups associated with delivery of training for Core Council Applications Platform (Odyssey Programme)• productivity and service improvement tools such as e-learning authoring, online training bookings (self-service), forward scheduling, project management approach to new training requests, alternative delivery methods and online training evaluations (learner reaction, Kirkpatrick L1)• introduced regular reporting and analysis which has in turn implemented data-led decision making wherever possible Show less
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Kitomba Salon and Spa Software
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New Zealand
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Software Development
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1 - 100 Employee
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Training Manager
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Mar 2013 - Sep 2014
Kitomba is a software company in the hair and beauty industry. As the Training Manager I made sure both Kitomba customers & Kitomba Service Desk (SD) staff were trained in using the core software, fully across all product change & development for each development sprint, and kept all user support resources up to date. I ensured the SD & training team had the right skills & knowledge to do their job well and that each interaction with Kitomba's trainers or service desk helped our customers to be more successful. Show less
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Credit Consultants Group NZ Limited
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New Zealand
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Financial Services
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1 - 100 Employee
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Call Centre Team Leader (Call Centre Manager)
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May 2011 - Mar 2013
I led a call centre team of 45+ part time and full time staff, including three supervisors, who were responsible for debt recovery and credit management calling. I led a call centre team of 45+ part time and full time staff, including three supervisors, who were responsible for debt recovery and credit management calling.
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TelstraClear
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Telecommunications
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1 - 100 Employee
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Learning & Development Coordinator
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Aug 2010 - May 2011
This was the equivalent of a Learning & Advisor role, and included learning design and facilitation, informal and formal assessment (including unit standards), coordination and administration.
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Sales & Service Consultant, Helpdesk Agent, Complaints Team Member, Trainer
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Feb 2005 - Aug 2010
Progressed from customer service representative to complaints team, internal helpdesk, training and 2IC (supervisor) roles.
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University of Canterbury Students' Association
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New Zealand
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Higher Education
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1 - 100 Employee
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Executive
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Jun 2002 - Dec 2004
o Elected student representative - representation at local and national level o Co-opted as student rep to University committees - Arts Faculty, Library Committee o Welfare & Campaigns Portfolio o Governance of multi-million dollar organisation o Spearheaded formation of National Association of Tertiary Foodbanks o Elected student representative - representation at local and national level o Co-opted as student rep to University committees - Arts Faculty, Library Committee o Welfare & Campaigns Portfolio o Governance of multi-million dollar organisation o Spearheaded formation of National Association of Tertiary Foodbanks
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Family Planning Association of New Zealand
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Christchurch
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Peer Sexuality Education Team Leader
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2002 - 2002
I led a team of peer sexuality educators to deliver the Adolescent Health Gain curriculum to Year 10 students in Christchurch. This was a fixed term position. I led a team of peer sexuality educators to deliver the Adolescent Health Gain curriculum to Year 10 students in Christchurch. This was a fixed term position.
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More FM
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Christchurch, Canterbury, New Zealand
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Researcher
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1999 - 2001
Telephone based research - surveying regular and randomly selected panellists about radio listening habits and assisting with analysing the survey results. Telephone based research - surveying regular and randomly selected panellists about radio listening habits and assisting with analysing the survey results.
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Education
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2001 - 2004
University of Canterbury
Bachelor of Arts, Political Science -
2016 - 2017
Open Polytechnic of New Zealand
New Zealand Certificate in Adult and Tertiary Teaching (L5), Adult and Continuing Education and Teaching -
2012 - 2013
CPIT
National Certificate in Business (First Line Management) - L4, Management -
2007 - 2007
ETITO (now The Skills Organisation)
National Certificate in Contact Centre Operations, Contact Centre Operations -
2010 - 2010
Open Polytechnic
Short course - Use standards to assess candidate performance, Achieved -
1997 - 2000
Cashmere High School
University Entrance, Higher School Certificate, Sixth Form Certificate, School Certificate -
1996 - 1996
Marlborough Girls College
Community
