Marketing and Communications Coordinator

• Jan 2023 - Present

Marketing & Communications Coordinator

• Dec 2016 - Dec 2022

Working closely with an innovative team in a fast-paced, tech startup environment for Australia’s leading childcare booking App.→ Particular focus on boosting App usage & acquiring new clients through integrated marketing campaigns and communications across multiple channels→ Mastering content creation & management of company EDMs & email campaigning→ Managing Facebook & LinkedIn Ad campaigns with the goal of generating leads & increasing website traffic→ Providing ongoing assistance with the design and construction of the company's website and blog via Wordpress→ Responsible for conducting on-boarding & managing client relationships by providing ongoing marketing support→ Regular market research & analysis to support all marketing activities

Customer Care Representative

• Jan 2016 - Mar 2016

→ Two-month campaign conducting market research & managing the audit of appointments, ensuring customer needs were met post product mail-out→ Mastered audit requirements & up-skilled to setting customer appointments via inbound and outbound communications → Two-month campaign conducting market research & managing the audit of appointments, ensuring customer needs were met post product mail-out→ Mastered audit requirements & up-skilled to setting customer appointments via inbound and outbound communications