Experience

Crown Agents Bank

• United Kingdom
• Banking
• 100 - 200 Employee

• Senior Analyst Client Due Diligence

  • Sep 2021 - Present

• Senior Sanction Screening Analyst

  • Jun 2019 - Sep 2021

  • Building an awareness of sanction related matters in order to fully support the business regarding sanction related queries and concerns. • Performing detailed research of client expected activity to monitor payment patterns or unusual activity, working closely with 2nd line of defence on due diligence, PEP’s, sanctions, and enforcement matters.

• Senior Pensions & Payroll Analyst

  • Dec 2017 - May 2019

  • Responsible for the administration of assigned pension portfolio and overseas government agencies.• Arranged and processed pension and gratuity payments. • Handled and processed transactions and exotic current payments on CBS (Chaps, Bacs and internal transfers).• Ensured that monthly statements were dispatched to various clients and reconciling their accounts.• Produced monthly client invoices for processing fees etc• Responded to daily queries either from external stakeholders including, payroll clients or overseas pension schemes.• Ensured that funding was adequate for monthly pension and payroll payments.• Liaised with relevant departments to investigate payment returns and updated the pensioners and client accounts accordingly.• Ensured that pension increases were applied and paid in a timely manner.• Responsible for reviewing and authorizing transactions done by the team.• Provided training to new or junior colleagues• Identified potential risks and found appropriate resolutions to mitigate against them. Show less



UBL - United Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• Operations Manager

  • May 2017 - Dec 2017

  • Managed the daily activities to ensure the smooth and timely service. • Ensured that customer accounts were administered and controlled in accordance to the bank’s Policy and procedures. • Performed Enhanced due diligence (EDD) reviews of all assigned High Risk Customers • Utilised available systems to validate client involved parties re clear of adverse references • Responsible for KYC reviews and documentation to ensure all account files met regulatory standards. • Responsible for checking audit trails to ensure processes were being adhered to and reported any anomalies. • Responsible for staff training and process implementation to ensure growth and timely service delivery. • Assisted with the review of mortgage cases (KYC PEP checks ID Global, Acuity Checks, payslip verification for submission to credit team. Show less



JN Cayman (Formerly National Building Society of Cayman)

• Grand Cayman, Cayman Island

• Operations Manager

  • Apr 2014 - Nov 2014

  • Managed a team of front-end staff and ensured efficiently run daily operations. • Prepared internal reports on sales, operations and compliance. • Managed special projects to increase operational efficiencies and market share. • Formulated Branch strategic plan to focus on improved operational efficiency, customer care, and cross-selling. • Led the implementation of sales and marketing initiatives. • Assisted with Group planning by providing market and industry analysis to Senior Management by providing local competitor analysis to Senior Management. • Actively participated in the implementation of new products and services. Show less



Jamaica National Building Society

• London, England

• Customer Service Supervisor

  • Jun 2010 - Apr 2014



Jamaica National Building Society

• London, England

• Assistant Mortgage Officer

  • 2008 - 2009



Jamaica National Building Society

• Kingston, Jamaica

• Customer Care Agent

  • 2005 - 2006