Health Literacy Transplant Education Manager

• Mar 2021 - Present

As Health Literacy Transplant Education Manager, I work with HLM partners in the renal community to support patients in their healthcare journey and assist them in making informed choices about dialysis, transplant, and living donation options. We coordinate virtual and in-person training for renal providers nationwide. As Health Literacy Transplant Education Manager, I work with HLM partners in the renal community to support patients in their healthcare journey and assist them in making informed choices about dialysis, transplant, and living donation options. We coordinate virtual and in-person training for renal providers nationwide.

Health And Wellness Outreach Coordinator

• Jun 2014 - Feb 2021

Create programs to teach chronic health management to at-risk populations in the community setting and virtually. Educate an average of 1,000 individuals throughout the St. Louis Metropolitan area annually. Evaluate the literacy and effectiveness of programs and resource materials. Responsible for assisting with grant development, including providing data and evaluation outcomes and reports within the organization and to grantors. Lead partner of an annual Senior Health and Wellness Expo, which has served over 600 seniors and caregivers through screenings and referrals since 2014. Responsible for sales and marketing of company-based medication program for companies and agencies nationwide.

Inpatient Diabetes Clinician

• Nov 2011 - Jun 2014

Taught diabetes self management skills to patients in the hospital and outpatient settings. Provided education and training to hospital staff on diabetes care guidelines and related hospital protocols and procedures. Developed interdepartmental hospital protocols related to the care of patients with diabetes. Developed appropriate diabetes plans of care with inpatient physicians and case managers for optimal patient outcomes. Provided diabetes education and screenings in the community at large.

Complex Care Health Coach

• Jan 2011 - Nov 2011

Provided telephonic case management and health education to members with high risk health conditions. Initiated referrals to members of the interdisciplinary team to address barriers in treatment compliance. Assessed and created appropriate plans of care with Medical Directors. Provided telephonic case management and health education to members with high risk health conditions. Initiated referrals to members of the interdisciplinary team to address barriers in treatment compliance. Assessed and created appropriate plans of care with Medical Directors.

Research Patient Coordinator

• Mar 2006 - Dec 2010

Responsible for management of the Head and Neck Cancer Database and the Transoral Laser Microsurgery Database. Completed and updated all human research protocol forms for databases. Assisted in the management of the weekly Head and Neck Tumor Board including compiling the list of cases to discuss with multidisciplinary team members. Worked with otolaryngology physicians in creating reports for various research studies. Responsible for management of the Head and Neck Cancer Database and the Transoral Laser Microsurgery Database. Completed and updated all human research protocol forms for databases. Assisted in the management of the weekly Head and Neck Tumor Board including compiling the list of cases to discuss with multidisciplinary team members. Worked with otolaryngology physicians in creating reports for various research studies.

Disease Management Care Coordinator

• May 2003 - Mar 2006

Provided nursing case management services to customers including telephonic health education and insurance benefit information. Coordinated member health services with health care providers to ensure positive health outcomes. Implemented risk management interventions to address individual member barriers to treatment compliance. Provided nursing case management services to customers including telephonic health education and insurance benefit information. Coordinated member health services with health care providers to ensure positive health outcomes. Implemented risk management interventions to address individual member barriers to treatment compliance.

Public Health Nurse

• Jan 2002 - May 2003

Provided nursing case management including assessment, intervention and education for high-risk OB, newborn and chronic disease clients. Worked with community groups and coalitions to develop health promotion and prevention programs. Acted as a public health resource nurse for community agencies such as schools, day care centers and homeless shelters. Provided nursing case management including assessment, intervention and education for high-risk OB, newborn and chronic disease clients. Worked with community groups and coalitions to develop health promotion and prevention programs. Acted as a public health resource nurse for community agencies such as schools, day care centers and homeless shelters.

Community Health Center Program Manager

• May 1998 - Aug 2001

Responsible for the development and expansion of public health programs to meet the needs of community youth and their families. Coordinated the In-Home Health and Case Management program for the elderly and disabled. Assisted in the development of a comprehensive teen parenting program in collaboration with St. Louis Children’s Hospital Community Outreach Department. Responsibilities included hiring, supervising and evaluating staff and volunteers. Provided training for in-service education. Assisted in obtaining grant funding and marketing program. Responsible for daily program oversight and evaluation. Conducted health care presentations and workshops to community groups.

Hemodialysis Nurse

• Jun 1993 - Jan 1995

Medical & Hematology Nurse

• May 1991 - Jun 1993