Experience

TrueCar, Inc.

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Client Success Manager

  • Nov 2021 - Present

  Support a sales team of 7 and over 1,400 automotive dealers. Oversee my own book of business of 200+ stores a month. Pitch and sell TrueCar products including digital marketing. Sign up new dealer partners and retain my current book of business at 105% monthly. Complete onboarding trainings for new dealer clients. Complete health checks for dealer clients using Tableau and SalesForce reporting. TrueCar CPQ Certified: expert level. Create operational templates for the company to use with dealerships and third party vendors. Resolve inventory and CRM lead issues for dealer clients. Show less



B RAD Online Fashion Resale

• Greater Los Angeles Area

• President, CEO, Founder of B Rad Online Fashion Resale

  • Jan 2018 - Present

  Merchandise buyer, planner, and reseller for women clothing and accessories. Business Manager and decision maker identifying opportunities for expansion and growth. Merchandise Photographer and editor for e-commerce website providing detailed photos to customers and capturing company brand through storytelling. Review finances and sales reports monthly to determine margins and future projections. Social Media Marketing Manager developing new campaigns to increase brand exposure. Merchandise buyer, planner, and reseller for women clothing and accessories. Business Manager and decision maker identifying opportunities for expansion and growth. Merchandise Photographer and editor for e-commerce website providing detailed photos to customers and capturing company brand through storytelling. Review finances and sales reports monthly to determine margins and future projections. Social Media Marketing Manager developing new campaigns to increase brand exposure.



Edmunds

• United States
• Automotive
• 300 - 400 Employee

• Dealer Success Specialist Lead

  • Feb 2016 - Oct 2021

  Support a sales team and automotive dealer clients. Direct call center, supporting client phone, email and chat inquiries. Process and resolve client billing questions. Onboard new dealer clients ensuring they are fully operational with their advertisement. Provide high quality customer support through retention reviews. Analyze Edmunds data and communicate it to dealer partners through storytelling. Subject matter expert on Edmunds Ad Solution, Facebook advertisement. Instrumental in the training, mentoring, and development of new hires. Show less



KITSON

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Area Manager

  • Oct 2014 - Jan 2016

  • Oversee multiple high volume stores to maximize sales.• Establish and implement company policies, goals, objectives, and procedures.• Review financial statements, sales reports, activity reports, to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.• Drive sales through development and training.• Determine staffing requirements, interview, hire, train new employees and oversee this process.• Direct and coordinate distribution of products.• Plan and direct activities such as sales promotions.• Direct and coordinate company events to maximize company sales.• Plan store layouts or design displays.• Merchandise stores based on location, customer and reports.• Recommend locations for new facilities and oversee remodeling of current facilities. Show less

• Area Manager

  • Jul 2013 - Oct 2014

  Oversee six high-volume stores to maximize sales.Establish and implement policies, goals, and objectives for the company.Review financial statements and sales reports, to determine profitability and measure productivity against targets.Drive sales through hiring, training, and developing effective sales representatives.Direct and coordinate distribution of products, company events, and sales promotions to drive timely delivery and maximize sales.Plan and design store layouts for effective aesthetics and favorable product placement.Merchandise stores based on location, customers, and product best seller reports.Recommend locations for new facilities and oversee remodeling of current facilities. Show less



ALDO Group

• Canada
• Retail
• 700 & Above Employee

• Store Manager

  • 2011 - Jul 2013

  Lead a team of 15 to profitable margins through training, motivating, and incentivizing. Specialized in cashier training. Manage team during day-to-day activities and prepare work schedules. Evaluate sales and drive performance accordingly based on financial and product performance reporting. Merchandising store according to location and product performance reports. Review inventory and sales data to create reports for corporate. Assist in opening five new stores in California through training and merchandising. Show less



944 Magazine

• Media Production
• 1 - 100 Employee

• Intern

  • Jan 2011 - Apr 2011

  Assist in Fashion, Marketing, Editorial and Accounting departments. Worked beside the Presidents Assistant. Gather and organize information to plan advertising campaigns. Gather data on competitors and analyze their method of marketing. Perform personal bookkeeping services. Maintain inventory records. Assist in Fashion, Marketing, Editorial and Accounting departments. Worked beside the Presidents Assistant. Gather and organize information to plan advertising campaigns. Gather data on competitors and analyze their method of marketing. Perform personal bookkeeping services. Maintain inventory records.