Bridgette Matshego
Business Development Manager at Letjeka Consulting- Claim this Profile
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Bio
Credentials
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Cisco (Expired)
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ITIL Foundation Certification
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Experience
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Letjeka Consulting
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Business Development Manager
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May 2022 - Present
• Finding and developing new markets and improving sales. • Build appropriate and effective business relationship with Customers, Supplier and Partners. • Increasing the value of current customers while attracting new ones. • Ensuring profitable contracts with clients. • Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets. • Manage both human and non-human resources to ensure customer solutions are delivered and maintained. • Keep abreast of technology trends and changes in the business world. Show less
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BCX
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Account Executive (Public Sector)
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Apr 2019 - Dec 2020
• Manage the BCX/Telkom-Public Sector relationship and increase sales across the full range of BCX products and services.• Responsible for the management of the full sales cycle for Public Sector including the following:o Manage Relationships o Sellingo Manage Accounts o Service Delivery Monitoringo Business Development• Manage Sales CRM system for financial/pipeline/forecast and customer information• Develop an effective account business plan• Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets.• Manage both human and non-human resources to ensure customer solutions are delivered and maintained. Show less
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Account Executive (Telkom Group)
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Jul 2018 - Mar 2019
• Manage the BCX-Telkom relationship and increase sales across the full range of BCX products and services.• Responsible for the management of the full sales cycle for the Telkom group including the following:o Prospectingo Proposal generationo Working with partnerso Contract Managemento Sales Targetso Pipeline reportingo Progress reporting• Ensure alignment of BCX offering with Telkom requirements and ensure solution alignment with IT strategy.• Manage Sales CRM system for financial/pipeline/forecast and customer information• Develop an effective account business plan• Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets.• Manage both human and non-human resources to ensure customer solutions are delivered and maintained. Show less
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FastNet
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South Africa
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Telecommunications
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1 - 100 Employee
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Business Development Solutions Architect
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Mar 2017 - Jun 2018
• Participate on the formulation of Business Development Capability & Strategy and ensure it is understood and followed.• Serve as primary liaison for FastNet with key government accounts.• Ensure alignment of FastNet offering with government requirements and ensure solution alignment with IT strategy.• Build appropriate and effective business relationship with Customers, Supplier and Partners. • Identify and establish new clients and maintain current client contacts and develop sales strategies. Strengthen current business ties; coordinate meetings between clients/potential clients, and technical, or other key individuals.• Keep abreast of overall business trends, particularly the current business climate. • Develop and lead proposals for services in response to invitations to bid and provide guidance to proposal team from inception to completion. Develop the pricing structure, as well as other contract terms and conditions.• Design and customize technological systems and platforms to improve customer experience.• Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation.• Ensure that the internal and customer budget are maintained for the solution offered.• Analyze the costs, value and risks of projects to advise management and suggest actions.• Act as client sponsor during project execution.• Ensure that customer solutions are supported internally according to SLA.• Ensure end to end customer experience.• Manage both human and non-human resources to ensure customer solutions are delivered and maintained.• Have an understanding of IT management standards and models like ITIL, Cobit and Togaf• Current FastNet products: POS, MPLS, Wi-Fi, IOT/M2M, APN, CSS Show less
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Customer Solutions Specialist
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Nov 2016 - Mar 2017
• Provide a solution focused consultancy service to FastNet Customers.• Respond to corporate customer queries such as Request For Information (RFI) and Request For Proposal (RFP).• Build appropriate and effective business relationship with Customers, Supplier and Partners.• Fully accountable for meeting allocated technical and sales targets.• Participate on the formulation of Solutions Architect Capability & Strategy and ensure it is understood and followed.• Current FastNet products: POS, MPLS, Wi-Fi, IOT/M2M, APN Show less
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Vodacom
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South Africa
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Telecommunications
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700 & Above Employee
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Solutions Architect
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Oct 2015 - Oct 2016
• Provide a solution focused consultancy service to Vodacom for internal projects. This will be in support of internal projects, which entails analyzing of complex internal requirements leading to solution design and resulting in the provision of end-to-end solutions. • Interface between business, technical team- Service management, Product Management, Planning, Network Administrators, Systems Integration, Project Management, IT, Legal and commercial entities by translating between business and technical requirements. • Work together with Business Analysis and Business Support to ensure company strategies are followed through in an innovative manner. • Participate in evaluating current and targeted solution designs • Interface with Internal technical teams, Suppliers and Partners in order to understand internal and external road map, technological and strategies. • Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation Show less
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University of South Africa
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Higher Education
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100 - 200 Employee
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Solutions Architect
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Aug 2015 - Oct 2015
• Design of technology architectures that underpin the ICT and collaborative infrastructure of UNISA. • Plan, design, implement and maintain the current and target Solution Architecture for eLearning & business support systems, applications, process & data integration solutions and ICT Infrastructure • Interface between technical team- Network Administrators, Systems Integration, project Management, Legal and commercial entities by translating between business and technical requirements. • Work together with Technical team to ensure University strategies are understood and followed through in an innovative manner. • Ensuring consolidation, coordination and collaboration of ICT infrastructure • Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation. • Continues assessment of AS-IS and identifying gaps. • Participate in evaluating current and targeted solution designs • Interface with Internal technical teams, Suppliers and Partners in order to understand internal and external road map, technological and strategies. • Conduct research and keep abreast with ICT trends, emerging technologies and new products Show less
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Telkom
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South Africa
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Telecommunications
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700 & Above Employee
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Solutions Architect
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1999 - 2014
• Build and maintain productive relationships with key clients, internal groups within the company, suppliers and partners. • Provide a solution focused consultancy service to corporate companies. This will be in support of sales and presales colleagues, which entails analysing of complex customer requirements leading to solution design and resulting in the provision of end-to-end solutions. • Interface between customers, technical team- Service management, Product Management, Planning, Network Administrators, Systems Integration, project Management, Legal and commercial entities by translating between business and technical requirements. • Providing solution focused consultancy services to customers which include but not limited to Business, and Corporate customers, the response being in the form of proposals. • Respond to corporate customer queries such as Request For Information (RFI) and Request For Proposal (RFP). • Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation. • Continues assessment of existing customer services and identifying new opportunities. • Identify opportunities within client environments for solutions or new product development. • Interface with Internal technical teams, Suppliers and Partners in order to understand internal and external road map, technological and product strategies. • Deliver presentations to customers on existing and emerging technologies as well as the benefits or impact of these on customers. • Utilise solution design experience and expertise to provide input into and create architecture for new product development. • Conduct research and keep abreast with ICT trends, emerging technologies and new products • Ensure delivery of financial targets • Work together with Account Managers to ensure account strategies are understood and followed through in an innovative manner. • Work together with Account Managers to negotiate contracts. Show less
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Consultant
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Nov 1998 - Sep 1999
Analysing and understanding the assigned customer’s organisation, business, market, LAN network infrastructure and requirements. * Assisted organisations with technical input and evaluations of IT related tenders. * Performed a role of interfaced between customer and suppliers (Servers, desktops, printers, software, network cabling and switches). * Network integration (LAN). * Project Management- Liaised with Installation teams to ensure proper handover from Design to Installation to Support. * Technology Advancement. Show less
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Informatics Technician
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Feb 1997 - Sep 1998
Performed a variety of technical and end-user support duties of routine difficulty, complexity and scope involving the installation, malfunction, maintenance, and replacement of standard. desktop/laptop computers, peripheral devices, and campus standard software, on the Windows platforms. * Identified, troubleshoot, and resolved problems, determined whether the problem is system- related, hardware, software, or the end-user related. * Installed, operated, and tested operating systems, software programs and related peripheral devices. * Diagnosed local server and local network communication and equipment problems * Performed network installation and configuration functions of printers and other peripheral devices. * Was responsible for IT related budget management and prioritization. * Conducted on-the-job training or assisted users, participating in computer technology classes, in the proper operation and cared for software programs, personal computer, peripheral devices, and software programs. * Determined, arranged and coordinated IT related training needs. * Performed a role of interface between company and IT suppliers (Servers, desktops, printers, software, network cabling and switches). * Liaised with IT suppliers. * Writing IT related reports for management meetings. * Continues assessment of existing network and technology advancement. * Conducted research and kept abreast with trends and emerging technologies. * Directed work and provided guidance to students and temporary staff when required. * Work effectively with minimal supervision. Show less
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Education
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Technikon North West
Diploma, Engineering Computer Systems
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